Events Coordinator

The University of North Carolina; Charlotte (NC); On-site; USD 39,000 - 54,000; Full time

Job summary

UNC Charlotte is seeking an Events Coordinator within the Student Activity Center & Venue Mgmt. This role coordinates event logistics, manages staff, and handles invoicing and post-event evaluation, ensuring a high standard of customer service.

Responsibilities include on-site client liaison, staffing coordination, and maintaining strong campus relationships, with flexible evening/weekend hours as events dictate.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• Experience in recreation, sport management, higher education, large conferences, athletics, or event planning and execution.
• Experience in scheduling, training, and managing student staff.
• Experience with event-specific diagramming and scheduling software.
• Strong background in customer service, safety, and security.

Responsibilities

• Coordinates event and meeting logistics and tracks event satisfaction.
• Serves as Event Manager for designated events within Venue Management spaces.
• Assists in hiring, training, and supervision of student event staff and contracted staff.
• Prepares weekly 25live reports and event calendars.
• Gathers and disseminates event-related information to departments and campus.
• Manages staffing based on event needs and oversees post-event surveys.
• Maintains relationships with internal and external customers and partners.
• Ensures compliance with safety, fire, security regulations, and ADA requirements.
• Participates in bi-weekly Event Meetings to identify challenges and improvements.

Skills

Event coordination

Customer service

Staff supervision

Communication

Education

Bachelor's degree

Tools

25live scheduling software

Job description

Position Information

General Information

Vacancy Open to

Vacancy Open to All Candidates

Employment Type

Employment Type Permanent - Full-time

If time-limited, note appointment end date

Hours per week 40

Months per year

Months per year 12

Position Number

Position Number 009040

NC Salary Grade Equivalency

NC Salary Grade Equivalency NC07

Classification Title

Classification Title Student Services Specialist - Journey

Working Title

Working Title Events Coordinator

Salary Range

Salary Range $39,058 - $53,705

Anticipate Hiring Range $39,058 - $48,823

FLSA Status

FLSA Status Non Exempt

Division

Department

Work Unit

Work Unit Student Activity Ctr and Venue Mgmt

Work Schedule

8:00 am - 5:00 pm; Monday - Friday with flexible evening and weekend hours required in conjunction with event schedules.

Primary Purpose of Position

This position serves as an Event Coordinator, responsible for coordinating event and meeting logistics, as well as providing invoicing and tracking of event satisfaction. Serves as Event Manager for designated events within Venue Management spaces. Assists in the hiring, training, and supervision of student event staff. Also supervises contracted event staff and medical personnel when deemed necessary.

Required Minimum Qualifications: Bachelor’s degree; or equivalent combination of education and experience. All degrees must be received from appropriately accredited institutions. Note: Some state job postings state you can qualify by an ‘equivalent combination of education and experience.’ If that language appears above, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both.

• Serves as Event Manager for designated events throughout the facility.
• Acts as the on-site liaison for Salon space, meeting with clients to anticipate issues and assisting clients in developing a sound, successful event plan.
• Role as onsite liaison for Salons includes working with clients throughout the duration of the event process, including pre-event preparation, event, and post-event evaluation.
• Prepares and distributes 25live report(s) and event calendar(s) on a weekly basis.
• Gathers and disseminates all pertinent event-related information to various areas in the department, and where applicable, to the university community.
• Coordinates appropriate staffing needs based on event needs, including both university and contracted staffing.
• Oversees the collection of post-event surveys to benchmark customer satisfaction.
• Develops and maintains strong relationships with both internal and external customers while developing work relations with key partners across campus.
• Provides excellent customer service to clients, patrons, visitors, and fellow staff.
• Ensures event compliance with all safety, fire, and security regulations as well as a working knowledge of ADA requirements.
• Proactively works to ensure a safe environment is provided for patrons, clients, and staff.
• Conducts and participates in bi-weekly Event Meetings to engage fellow staff to identify challenges and areas for improvement.

Other Work Responsibilities

• Develop and maintain strong working relationships with University departments involved in event operations, including Conference Services, University Recreation, Facilities Management, Parking, Police, and Catering.

Departmental Preferred Experience, Skills, Training/Education

• Experience in recreation, sport management, higher education, large conferences, athletics, or event planning and execution.
• Experience in scheduling, training, and managing student staff.
• Experience with event-specific diagramming and scheduling software.
• Strong background in customer service, safety, and security.
• Experience and/or working knowledge of crowd management best practices, ADA requirements, and fire code regulations

Necessary Licenses or Certifications

Work Location

Work Location Student Activity Center & Other Athletic Facilities

Posting date 09/10/2026

Closing date 09/17/2026

Proposed Hire Date

Proposed Hire Date 10/12/2026

Contact Information

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• How did you hear about this employment opportunity?
  • UNC Charlotte Website
  • HERC Job Board
  • Inside Higher Education
  • Mitratech Circa (formerly known as Local JobNetwork)
  • Another Website
  • Agency Referral
  • Advertisement/Publication
  • Personal Referral
  • Other
• Where did you learn about this posting?

  (Open Ended Question)

• Do you have a Bachelor's degree, or an equivalent combination of training and experience?
  • Yes – Bachelor's degree or Higher
  • Yes – Associate's degree with at least two years relative experience to the position
  • Yes – High School/GED with at least four years relative experience to the position
  • No
• Do you have experience in recreation, sport management, higher education, large conferences, athletics, or event planning and execution? Please explain your experience.

  (Open Ended Question)

• Please describe your experience hiring and supervising student employees.

  (Open Ended Question)

• Do you have experience with event-specific diagramming and scheduling software? Please explain your experience.

  (Open Ended Question)

• Please describe your experience and knowledge in ADA, building codes, and crowd management.

  (Open Ended Question)

Required Documents

• Resume / Curriculum Vitae
• Cover Letter / Letter of Interest
• Contact Information for References

Optional Documents

9201 University City Blvd Charlotte, NC 28223