Events Concierge & Workplace Experience Lead

CBRE; San Francisco (CA); On-site; USD 60,000 - 65,000; Full time

Job summary

CBRE is seeking a Workplace Experience Coordinator - Events in San Francisco to deliver a world-class guest experience for employees and visitors. You will coordinate on-site events, manage signage and logistics, and liaison with IT/AV for technical setup.

Ideal candidates have 3–4 years in front desk or hospitality, with a warm demeanor and strong communication skills; lifting up to 40 lbs and flexible schedules may be required.

Qualifications

• 3–4 years of front desk, concierge, customer service, or hospitality experience; strong service orientation.
• Open and flexible work schedules.
• Ability to interpret instructions, memos, and present to internal teams or large groups.
• Warm demeanor when meeting new people; ability to assess situations and help.
• Strong attention to detail plus verbal and written communication.
• Ability to stand, walk, and lift up to 40 lbs; mobility required.
• Basic knowledge of Google Docs and Slack; Jira experience helpful.

Responsibilities

• Coordinate and execute on-site events, including room bookings and logistics.
• Print and place event signage and badges; manage setup and teardown.
• Prepare spaces: seating, cleanliness, supplies, and room conditions.
• Register guests into the visitor system.
• Liaise with IT/AV for tech setup and support during events.
• Escort large groups from lobby to event areas.
• Staff high-touch events on-site; assist decor and guest needs.
• Receive and distribute vendor deliveries (signage, food, rentals, florals, etc.).
• Oversee vendors during setup and teardown (e.g., Entire Productions).
• Lead office tours; assist guests with accessibility needs.
• Submit Jira tickets for space adjustments as needed.
• Follow property security and emergency procedures.
• Collaborate with Meeting & Events Specialist on event details.

Skills

Front desk

Concierge

Customer service

Hospitality

Google Docs

Slack

Education

HS Diploma Or GED Or Equivalent Experience Required

Tools

Jira

Job description

CBRE is seeking a Workplace Experience Coordinator - Events in San Francisco to deliver a world-class guest experience for employees and visitors. You will coordinate on-site events, manage signage and logistics, and liaison with IT/AV for technical setup.

Ideal candidates have 3–4 years in front desk or hospitality, with a warm demeanor and strong communication skills; lifting up to 40 lbs and flexible schedules may be required.