Workplace Experience Coordinator - San Francisco, CA

CBRE; San Francisco (CA); On-site; USD 60,000 - 65,000; Full time

Job summary

CBRE is seeking a Workplace Experience Coordinator - Events in San Francisco to deliver a world-class guest experience for employees and visitors. You will coordinate on-site events, manage signage and logistics, and liaison with IT/AV for technical setup.

Ideal candidates have 3–4 years in front desk or hospitality, with a warm demeanor and strong communication skills; lifting up to 40 lbs and flexible schedules may be required.

Qualifications

• 3–4 years of front desk, concierge, customer service, or hospitality experience; strong service orientation.
• Open and flexible work schedules.
• Ability to interpret instructions, memos, and present to internal teams or large groups.
• Warm demeanor when meeting new people; ability to assess situations and help.
• Strong attention to detail plus verbal and written communication.
• Ability to stand, walk, and lift up to 40 lbs; mobility required.
• Basic knowledge of Google Docs and Slack; Jira experience helpful.

Responsibilities

• Coordinate and execute on-site events, including room bookings and logistics.
• Print and place event signage and badges; manage setup and teardown.
• Prepare spaces: seating, cleanliness, supplies, and room conditions.
• Register guests into the visitor system.
• Liaise with IT/AV for tech setup and support during events.
• Escort large groups from lobby to event areas.
• Staff high-touch events on-site; assist decor and guest needs.
• Receive and distribute vendor deliveries (signage, food, rentals, florals, etc.).
• Oversee vendors during setup and teardown (e.g., Entire Productions).
• Lead office tours; assist guests with accessibility needs.
• Submit Jira tickets for space adjustments as needed.
• Follow property security and emergency procedures.
• Collaborate with Meeting & Events Specialist on event details.

Skills

Front desk

Concierge

Customer service

Hospitality

Google Docs

Slack

Education

HS Diploma Or GED Or Equivalent Experience Required

Tools

Jira

Job description

Ready to take your career to the next level? Join our top tier Workplace Experience Host Team at CBRE, where you'll collaborate with a diverse group of associates to provide white glove hospitality to employees and clients, creating a wonderful workplace environment and daily experience

About The Role

As a CBRE Workplace Experience Coordinator - Events, you will be responsible for delivering a world-class customer service experience to employees and guests. This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of designated buildings.

What You’ll Do

• Coordinate and execute on-site events, including room bookings, nametags, setup, teardown, and logistics
• Develop, print, and place event signage (e.g., directional signs, reserved seating, name badges)
• Prepare event spaces by checking seating, cleanliness, supplies, and room conditions
• Register guests into visitor registration system
• Liaise with IT/AV teams for tech setup and support during events
• Escort large groups of external attendees from lobby to event areas
• Support high-touch events with onsite staffing, decor setup, and guest assistance
• Receive and distribute vendor deliveries (signage, food, rentals, florals, alcohol, swag, etc.)
• Escort and oversee vendors during setup and teardown (e.g., Entire Productions)
• Lead office tours and assist guests with accessibility needs during events
• Submit Jira tickets for building services or space adjustments as needed
• Follow property-specific security and emergency procedures
• Work closely with the Meeting & Events Specialist on all event details

What You’ll Need

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future

HS Diploma Or GED Or Equivalent Experience Required.

• A minimum of 3-4 years of front desk, concierge, customer service, or other hospitality experience.
• Open and flexible work schedules.
• Ability to comprehend and interpret instructions, and memos and ask clarifying questions. Desire to present information to an internal department and/or large groups of employees.
• Comfortable meeting and engaging with new people with a warm demeanor, being able to assess circumstances, empathize, and offer help.
• Apply a high level of attention to detail as well as strong verbal and written skills.
• Ability to work requiring significant walking or through other means of mobility. This includes standing in position for extended periods, reaching, bending, stooping, pushing and/or pulling, and frequently lifting up to 40 lbs
• Working knowledge of Google Docs and Slack. Some experience with Jira would be useful but not required.

Why CBRE?

A culture of respect, integrity, service, and excellence crafts our approach to every opportunity

CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Workplace Experience Coordinator of Events position is $60,000 annually and the maximum salary for the Workplace Experience Coordinator of Events position is $65,000 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail] or via telephone at [phone] (U.S.) and [phone] (Canada).