Event Venue Tech & POS Specialist

Legends; West Palm Beach, Northern (FL, KY); Hybrid; USD 40,000 - 56,000; Full time

Job summary

Legends Global is seeking a hands-on support technician to ensure seamless point-of-sale operations and hardware reliability during events and daily activities. You will diagnose software, firmware, and hardware issues, execute improvements, and perform venue walk-throughs to guarantee all systems are operative on schedule.

The role emphasizes adaptability, strong communication, and safety compliance while supporting a dynamic team across live environments and corporate offices.

Qualifications

• Solid analytical and problem-solving abilities to manage multiple tasks.
• Strong verbal and written communication with internal and external stakeholders.
• Ability to adapt quickly to changing environments.
• Willingness to meet safety policies and training requirements.
• Physical ability to stand, walk long distances, and lift 50 lbs.

Responsibilities

• Provide level 1 & 2 support to all point-of-sale system problems and escalate when necessary.
• Initiate and implement improvements to areas of responsibility.
• Conduct venue walk-throughs to ensure systems are operational prior to and during events.
• Replace defective hardware before, during and after events.
• Diagnose software, firmware & hardware errors and breakages.
• Maintain knowledge of the organization and adhere to standards and practices.

Skills

Analytical skills

Problem-solving

Adaptability

Oral & written communication

Microsoft Office

Physical stamina

Lifting capacity 50 lbs

Safety training

Tools

Microsoft Office

Job description

Legends Global is seeking a hands-on support technician to ensure seamless point-of-sale operations and hardware reliability during events and daily activities. You will diagnose software, firmware, and hardware issues, execute improvements, and perform venue walk-throughs to guarantee all systems are operative on schedule.

The role emphasizes adaptability, strong communication, and safety compliance while supporting a dynamic team across live environments and corporate offices.