Event Usher: Guest Services & Venue Support (Flexible Hours)

ASM Global; Broken Arrow (OK); On-site; USD 17,000 - 22,000; Full time

Job summary

Legends Global in Broken Arrow, OK is seeking an Event Usher to assist patrons and ensure a positive event experience. You will help guests find seating and information, monitor your post, and stay alert for spills or incidents requiring staff attention.

The role involves responding to guest inquiries with excellent service, assisting with accessibility lifts if needed, and handling complaints per established policies.

Qualifications

• High School Diploma or GED preferred.
• One year prior experience in a customer service position preferred.

Responsibilities

• Assist patrons with seating or information as needed.
• Maintain position on post and viewing area of responsibility.
• Oversee assigned area for spills or situations requiring staff attention.
• Operate handicap lift with wheelchair containing patron (if applicable).
• Receive and act on complaints from patrons according to established policies and procedures.
• All other duties as assigned.

Skills

Good communication

Excellent customer service

Education

High School Diploma or GED

Job description

Legends Global in Broken Arrow, OK is seeking an Event Usher to assist patrons and ensure a positive event experience. You will help guests find seating and information, monitor your post, and stay alert for spills or incidents requiring staff attention.

The role involves responding to guest inquiries with excellent service, assisting with accessibility lifts if needed, and handling complaints per established policies.