Event Usher - Guest Experience & Venue Safety

Live Nation Worldwide, Inc.; Boston (MA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Free concert tickets

Dog-friendly office

Student loan reimbursement

Adoption/fertility support

Job summary

Live Nation Entertainment is hiring Ushers for the Leader Bank Pavilion in Boston. You will help ensure a safe, orderly concert experience, greet guests, assist with seating, and answer questions. Shifts are typically evenings for the April 2026–October 2026 season; union affiliation with IATSE Local B-4 is expected if not already a member.

The position pays $18/hour and offers a dynamic, fan-focused work environment with opportunities across venues and events.

Qualifications

• High school diploma or equivalent experience.
• Must be 18 years or older.
• At least 1+ year in a guest service role preferred.
• Strong verbal and written communication skills.

Responsibilities

• Represent Live Nation and Leader Bank Pavilion to all venue visitors in a professional way.
• Adapt to the needs of diverse artists and tours of varying sizes.
• Facilitate a top-notch guest experience and greet all guests.
• Answer guest questions accurately and thoroughly.
• Assist guests with locating seats and examine tickets for entry.
• Maintain a safe, clean, and presentable venue environment.
• Direct guests and assist in emergencies.

Skills

Customer service

Communication skills

Team player

Multi-tasking

Problem solving

Education

High school diploma

Job description

Live Nation Entertainment is hiring Ushers for the Leader Bank Pavilion in Boston. You will help ensure a safe, orderly concert experience, greet guests, assist with seating, and answer questions. Shifts are typically evenings for the April 2026–October 2026 season; union affiliation with IATSE Local B-4 is expected if not already a member.

The position pays $18/hour and offers a dynamic, fan-focused work environment with opportunities across venues and events.