Event Support Crew Member II

City of Norfolk; Norfolk (VA); On-site; USD 42,000 - 49,000; Full time

Job summary

The City of Norfolk seeks an energetic Event Support Crew Member II to transform venues for concerts, conferences and special events. You’ll lead setups, install chairs and equipment, and ensure safety and smooth operations while delivering excellent customer service to organizers, vendors, and guests.

This role requires at least one year of special events experience (or an equivalent education/experience mix), a forklift certification is highly desired, and readiness to work 40 hours weekly

Qualifications

• One year of special events experience required; or an equivalent combination of education and experience.
• Forklift certification, highly desired.

Responsibilities

• Lead staff and coordinate setup for events, including assembling stages, seating, and equipment.
• Ensure safety, maintain records, and coordinate with vendors and contractors.
• Set up and break down events, transport and operate portable equipment and small PA gear.
• Perform routine maintenance and cleanliness to keep facilities in good order.
• Perform other duties as assigned.

Education

Associate's degree, preferred

Tools

Forklift certification

Job description

Dive into the heart of arts, culture, and entertainment in Hampton Roads with SevenVenues, the City of Norfolk's Department of Cultural Facilities, Arts and Entertainment! We're the epicenter of unforgettable experiences, ensuring our diverse public assembly facilities – Scope Arena, Chrysler Hall, Attucks Theatre, Wells Theatre, Harrison Opera House, Harbor Park, and Open Air Events – remain vibrant and relevant. We connect residents, visitors, and tourists to Norfolk's rich cultural landscape, offering exceptional entertainment services and meticulous management of these iconic venues. Join us as we create, inspire, and celebrate through the power of live performances, diverse community events, and captivating public art – it's more than entertainment, it's an experience.

The City of Norfolk's Cultural Facilities, Arts and Entertainment Department seeks a dynamic and multi-talented Event Support Crew Member II (ESCMII) to join our team! Be the unsung hero behind unforgettable experiences, transforming arenas for concerts, conferences, and more. You'll wear many hats, from building and maintaining hockey ice to setting up stages and equipment, ensuring everything runs smoothly. Your adaptability shines as you configure spaces for diverse events, assembling stages, seating, and equipment. Be a proactive problem solver, conducting regular inspections and preventive maintenance to keep things running flawlessly. Remember, happy attendees are our priority, so you'll offer exceptional customer service to event organizers, vendors, and guests. Finally, you'll be a master of cleanliness, keeping facilities sparkling and functional for everyone to enjoy. If you're a team player with a can-do attitude, a knack for organization, and enjoy physical activity, this is your chance to be part of the magic!

Department Hiring Salary Range: $42,398.72 - $48,653.51

Essential functions include but are not limited to:

• Serves as crew leader by providing information, assigning tasks, assisting personnel, ensuring safety of job sites, performing inventory, completing work orders, ordering materials, maintaining records, generating and maintaining reports, contacting vendors and contractors for service calls and coordinating work with vendors, creating maintenance programs, assisting vendors and contractors and leading staff in projects which call for team labor such as furniture pickup and delivery, relocations and equipment installation.
• Collaborates with others to work as a team in the set up and cleanup of special events. Delivers, assembles, dismantles and stores event related equipment. Installs, removes and repairs chairs, tables, bleachers, risers, dashers, tents, furniture, bike racks, stages and fencing for special events. Utilizes a wide array of tools and equipment including forklifts, power washers, floor scrubbers and various gas/diesel powered small engine machines in the set up and dismantling of events. Sets and runs small PA equipment and podiums for City events. Utilizes safety equipment as needed while performing duties.
• Ensures event facilities are maintained in a clean, working order. Performs maintenance to buildings and grounds by repairing or replacing signs, banners and graphics, power washing the exterior of buildings, painting, changing light bulbs, checking parking lots and driveways for cleanliness, cleaning fountains, maintaining flag poles, installing lights, repairing and replacing hand railings, decking access ways and platforms, issuing keys, installing equipment, and repairing fences, seating, stages; and performs various other basic repairs as needed.
• Performs preventative maintenance of equipment by inspecting, maintaining and repairing portable equipment, tools and vehicles. Operates and maintains City vehicles, schedules maintenance with Fleet Management and coordinates scheduling of repairs. Transports the City's mobile stages to and from event sites and ensures compliance with preventative maintenance schedule.
• Performs other duties as assigned.

Work requires the ability to read and understand written instructions, to understand simple processes and the routine operation of machines. Level of knowledge equivalent to less than high school or equivalency. Associate's degree, preferred.

One year of special events experience required; or an equivalent combination of education and experience.

Forklift certification, highly desired.

Work Location:201 East Brambleton Ave, Norfolk, VA 23510

Work Hours: 40hrs / per week, Mon – Fri / 7:30am – 4:00pm. Must be able to work flexible hours including evenings, weekends, and holidays