Event Supervisor

LAZ Parking; Austin (TX); On-site; USD 14,400 - 17,600; Part time

Benefits offered by this job

Great Base Pay $16/hr

Paid training

401(k) with Employer Match

Job summary

LAZ Parking in Austin, Texas, is seeking a dedicated part-time employee committed to excellent customer service and operational excellence. The role involves supervising staff, ensuring adherence to company policies, and maintaining customer relations. Ideal candidates will possess strong communication skills and a passion for service. Enjoy great base pay of $16/hr along with paid training and growth opportunities.

If you're ready to join a people-first company where your contributions matter, apply today!

Qualifications

• Strong customer service experience is required, hospitality experience preferred but not mandatory.
• Ability to communicate effectively in English.
• Demonstrates teamwork and interpersonal skills.

Responsibilities

• Ensure staff adheres to conduct rules and policies.
• Supervise, mentor, and train staff daily.
• Resolve customer service issues effectively.
• Promote a friendly and customer-focused environment.

Skills

Customer service experience

Hospitality experience

Effective communication

Team building

Sense of urgency

Education

High school diploma or GED

Job description

What's in it for you?

• Great Base Pay $16/hr
• Part-time
• Growth Opportunities
• Paid training
• Free company uniform

The following programs are available to help support you as a LAZ employee, free of charge.

• Health Coaching & Resources One-on-one health coaching is available to all employees whether you choose to enroll in LAZ Benefits or not.
• Employee Assistance Program (EAP) you and eligible members of your household have 24/7 access to confidential counseling.
• Smoking Cessation Program

• 401(k) with Employer Match
• Medical, dental, vision - 3 plan options!

LAZ Parking is one of the largest and fastest-growing parking companies in the country. LAZ operates hundreds of thousands of parking spaces across the country. When it comes to parking, we're the experts!

We are also a PEOPLE FIRST company. We often say "parking is our industry but people are our passion." Our mission is to "create opportunities for our employees and value for our clients". If you're looking to join a growing company led by passionate people committed to being the best - contact us today!

Principal Job Duties

• Ensures staff adheres to rules of conduct, policies, and procedures.
• Supervises, mentors, and trains staff on day-to-day activities.
• Assists in establishing performance standards, recommending, and implementing changes to procedures when necessary.
• Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to always help.
• Responsible for running any reports related to daily revenue, other reports requested by management.
• Assists with periodic training as needed.
• Resolve customer service issues or questions as needed.
• Greet by/use name, be responsive and timely with correspondence and problem resolution, and display a caring attitude, develop a rapport with the customer base.
• Other related duties as assigned.
• MUST be available to work late nights & weekends.

Education

• High school diploma or GED required.

Experience

• Strong customer service experience.
• Hospitality experience preferred but not required.

Skills

• Ability to communicate professionally and effectively.
• Ability to speak, read, and comprehend the English language.
• Must be open to feedback, differing opinions and other points of view.
• Demonstrates a sense of urgency and timeliness.
• Demonstrate the ability to seek improvement.
• Excellent team building and interpersonal skills.

Physical Demands

• Ability to lift, push and pull at least 50 pounds.
• Ability to stand, walk and run for extended periods of time.
• Ability to bend, stoop, squat and lift frequently throughout a shift.
• Willingness to work in the elements - heat, wind, snow, rain, etc.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status: Non-Exempt; non-tipped

LAZ is an equal opportunity employer. We are an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions, and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. We make all employment decisions, including, but not limited to, recruiting, hiring, training, and promoting our employees and administering our personnel policies, without regard to protected characteristics in accordance with applicable federal, state, and local laws and ordinances. We are dedicated to ensuring that all decisions regarding personnel are in accordance with our principles of equal employment opportunity.

LAZ Parking participates in E-Verify.