Area Manager

LAZ Parking; New York (NY); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Sign-On Bonus

Referral Bonus

Growth Opportunities

Paid training

401(k) with Employer Match

Medical, dental, vision

Job summary

LAZ Parking is seeking an Area Manager to support the Director of Operations with financial and operational oversight for an assigned portfolio, ensuring 24/7 professional parking management. We promote a servant-leadership culture and support our teams across locations to deliver exceptional service and growth.

The role emphasizes developing clients, maximizing revenue while controlling expenses, leading a team, and delivering comprehensive reports.

Qualifications

• Bachelor's Degree or equivalent work experience.
• 2+ years in Management role.
• Knowledge of Excel, Word, PowerPoint and Microsoft Office applications.
• Strong customer service skills and ability to coach staff.

Responsibilities

• Develop and maintain client relationships to ensure business retention and increased revenue.
• Oversee and maximize customer satisfaction, manage expenses, and maintain high service standards.
• Lead, direct, and develop a team of employees, identifying high-potential staff.
• Prepare and review daily, weekly, monthly financial and operational reports, including budget preparation and monthly profit/loss reviews.
• Plan and execute the opening of new locations.
• Serve as a liaison with parking patrons, stakeholders, local police, and emergency management teams.
• Understand, implement, and deliver all requirements within contractual agreements with clients.
• Other duties as assigned.

Job description

What's in it for you?

• Sign-On Bonus: up to $350
• Referral Bonus: $500 for EACH person you refer
• Hiring immediately!
• Growth Opportunities
• Paid training

The following programs are available to help support you, free of charge.

• Health Coaching & Resources: One-on-one health coaching is available to all employees whether you choose to enroll in LAZ Benefits or not.
• Employee Assistance Program (EAP): you and eligible members of your household have 24/7 access to confidential counseling.
• Smoking Cessation Program

Additional Benefits:

• 401(k) with Employer Match
• Medical, dental, vision - 3 plan options!

About Us:

Here at LAZ Parking, we often say, it's not what we do, it's the way we do it. We are more than just the fastest growing and largest privately held parking company in the country, we believe that the work we do and how we treat people can really make a difference.

The Spirit of the Position:

The Area Manager supports the Director of Operations with a complete oversight for financials and operations of assigned portfolio to ensure 24/7 professional parking management. As a company devoted to promoting an employee-focused servant leadership culture, the Director of Operations will support the programs and initiatives originating from our home office and help to support the individual needs of their operational teams throughout their assigned portfolio.

Principle Job Duties:

• Develop and maintain client relationships to ensure business retention and increased revenue.
• Oversee and maximize customer satisfaction, manage expenses, and maintain high service standards aligned with client expectations.
• Lead, direct, and develop a team of employees, identifying high-potential staff for organizational growth.
• Daily, Weekly, Monthly, and Annual financial and operational reports as required, including budget preparation and monthly profit/loss reviews.
• Plan and execute the opening of new locations.
• Serve as a liaison with parking patrons, stakeholders, local police, and emergency management teams.
• Understand, implement, and deliver all requirements that are outlined within the contractual agreement between LAZ Parking and our clients.
• Other duties as assigned.

Requirements:

Education

• Bachelor's Degree or equivalent work experience.

Experience

• 2+ years in Management role.
• Knowledge of Excel, Word, Power Point and General Microsoft Office Applications.

Skills

• Ability to seek improvement and create an environment of idea sharing and creative problem solving.
• Strong customer service skills and abilities.
• Ability to be approachable and facilitate coaching conversations with employees and managers.
• Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude).
• Ability to encourage open expression of ideas and opinions.
• Excellent team building and interpersonal skills.
• Ability to work independently and multi-task.
• Ability to communicate professionally and effectively with all levels of the organization.

Physical Demands:

• Willingness to work in the elements - heat, wind, snow, rain, etc.
• Ability to lift, push and pull at least 10lbs.
• Ability to stand and walk for extended periods of time.
• Ability to bend, stoop, squat and lift frequently throughout a shift.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status

Exempt

Compensation

This position may be bonus eligible.

LAZ also provides additional benefits such as:

• Optional life insurance
• Paid time off
• Holiday pay
• Reimbursement for approved travel expenses

LAZ is an equal opportunity employer. We are an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions, and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. We make all employment decisions, including, but not limited to, recruiting, hiring, training, and promoting our employees and administering our personnel policies, without regard to protected characteristic in accordance with applicable federal, state, and local laws and ordinances. We are dedicated to ensuring that all decisions regarding personnel are in accordance with our principles of equal employment opportunity.

LAZ Parking participates in E-Verify.