Event Suites Supervisor — Lead F&B at Stadium & Arena

Compass Group USA; Madison (WI); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Instapay

Associate Shopping Program

Health & Wellness Program

Discount Marketplace

Employee Assistance Program

Job summary

Compass Group USA, Levy-led at Camp Randall Stadium and Kohl Center Arena, seeks a Suites Supervisor to oversee daily food and beverage operations during major events, including nights and weekends.

The ideal candidate will have strong organizational and communication skills, a ServSafe Alcohol certification preferred, and the ability to train and lead staff as Person InCharge while ensuring excellent guest service.

Qualifications

• 1+ year of leadership experience in hospitality, food & beverage, or retail environments.
• Passion for hospitality, customer service, and creating memorable experiences.
• Strong organizational and communication skills with attention to detail.
• Ability to work nights, weekends, and holidays as required.

Responsibilities

• Lead daily food and beverage operations before, during, and after events.
• Be the expert on menus, offerings, packaging, and pricing for your team.
• Ensure areas are stocked and prepped, maintaining high readiness.
• Maintain exceptional customer service and resolve guest concerns.
• Oversee inventory management and minimize waste while preserving quality.
• Manage marketing materials and engaging signage for guests.
• Enforce health and safety regulations for staff and guests.
• Build relationships with clients and Levy team; seek feedback.
• Verify opening/closing inventories and accuracy.
• Train and coach staff; act as PersonInCharge for events.

Skills

Leadership

Interpersonal skills

Communication

Hospitality industry knowledge

Education

Bachelor's degree in Hospitality Management

Job description

Compass Group USA, Levy-led at Camp Randall Stadium and Kohl Center Arena, seeks a Suites Supervisor to oversee daily food and beverage operations during major events, including nights and weekends.

The ideal candidate will have strong organizational and communication skills, a ServSafe Alcohol certification preferred, and the ability to train and lead staff as Person InCharge while ensuring excellent guest service.