Event Services Booking Coordinator (Restricted)

Virginia's Community College System; Richmond (VA); On-site; USD 55,000 - 65,000; Full time

Job summary

NOVA Event Services at Northern VA Community College is seeking an Event Services Booking Coordinator to manage client relations, venue needs, and coordinating bookings and invoicing across campus spaces. The role will work closely with clients to ensure successful events and accurate documentation.

Eligible for telework after one-year probation; normal schedule is Mon–Fri 8:30am–5:00pm with rare weekend hours.

Qualifications

• name must have experience in Event Management or related field
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Responsibilities

• Manage booking and invoicing for the Ernst Center, Schlesinger Center, and other spaces as needed.
• Create and maintain electronic records of event applications, contracts, invoices, payments, and related documents.
• Maintain monthly revenue and internal expense records per event for the department.
• Respond to current and potential rental clients and represent NOVA Event Services.
• Assist with Special Event Projects for select college members as needed.
• Coordinate use of the events calendar, phone, and in-person client contact.
• Note: funding is non-continuous and contingent on fiscal year funds.

Skills

Strong customer service skills

Ability to learn and use event booking

Ability to understand technical软件 to输入

Strong written and verbal коммуникация

Strong organizational skill

Multi-tasking and prioritization

Accurate and detailed record keeping

Fast-paced, multi-focused office work

Work independently or in a team

Knowledge of Concert Hall/theatrical/d

Positive attitude

Tools

Word

Excel

Adobe PDF

Outlook

Job description

Working Title Event Services Booking Coordinator (Restricted) Role Title Admin and Office Spec III Role Code 19013-FP FLSA Nonexempt Pay Band 03 Position Number 280R0029 Agency Northern VA Community College Division NV280-VP Administration Work Location Alexandria - 510 Hiring Range $55,000 - $65,000 Emergency/Essential Personnel No EEO Category 5-Paraprofessionals Full Time or Part Time Full Time Does this position have telework options? -Telework options are subject to change based on business needs- No Does this position have a bilingual or multilingual skill requirement or preference? Work Schedule

Mon – Fri, 8:30am – 5:00 pm. Very rare occasional Sat. morning hours, or extended evening weekday hours until 7.

General Description

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The Event Services Booking Coordinator serves as the primary customer relations manager and booking agent for NOVA Event Services. This position assists the client with venue needs, to include desired space, equipment, and technical needs, contracting, and invoicing.

• This position is eligible for telework after completion of state one-year probationary period.*

Duties And Tasks

• Booking and invoicing processes that include the Ernst Center, the Schlesinger Center, and may include other campus spaces as needed.
• Creating and maintaining electronic records of event applications, contracts, invoices, payments, and other documents.
• Creating and maintaining monthly records of actual and anticipated revenues for the department.
• Creating and maintaining monthly records of internal expenses (e.g., police, materials, others) per event for the department.
• Responds to current and potential rental clients and serves as the face of NOVA Event Services.
• The Event Coordinator also may assist with Special Event Projects for select college members on an as needed basis.
• This position involves shared use of the events calendar, phone, and face-to-face client contact.
• This position is restricted and is funded with non-continuous or non-recurring funding and is subject to continuation based on fiscal year funds and the needs of the College.

Special Assignments

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

The employee requires access to the Administrative Information System (AIS) to perform the duties and tasks required of the position.

KSAs

KSA's/Required Qualifications

• Strong customer service skills
• Ability to learn and use event booking software
• Ability to understand technical software to input data to create schedules and invoices
• Strong written and verbal communication Strong organizational skill
• Ability to multi-task and prioritize
• Accurate and detailed record keeping skills
• Ability to work in a fast-paced, multi-focused office Ability to work individually or in a team
• Knowledge of Concert Hall and/or Theatrical/Dance production needs Positive attitude

Minimum Work Experience

• Experience in in Event Management, Arts Management, Theater, Communications, or related field.
• Experience with standard computer software such as Word, Excel, Adobe PDF, and Outlook
• Experience with customer service.
• Experience with event center booking management.
• Experience working in an event center environment
• Experience working with a multi-cultural and diverse clientele.

Additional Considerations

• Experience booking and managing performing arts events, conferences, meetings and other public and private events
• Experience using event software for booking services

Operation of a State Vehicle

No Supervises Employees No Required Travel

• Occasional travel between Alexandria and Annandale campus.

Background Check Statement Disclaimer

The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/

EEO Statement

The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.

ADA Statement

The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.

E-Verify Statement

VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.