Event Retail Specialist - Fan Experience & Merch

Vinik Sports Group; Tampa (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Vinik Sports Group is seeking an Event Associate for on-site event retail operations. You will greet fans, assist with purchases, merchandising, and inventory, and support event staff to create a smooth guest experience.

The role requires strong communication, organization, and the ability to work in loud, fast-paced environments. Prior retail or events experience is preferred; training on AtVenu POS will be provided.

Qualifications

• At least six months prior experience working in customer service.
• Experience in retail/events or sales preferred; cash handling skills preferred.
• Outgoing personality and desire to provide world-class plus service to guests.
• Ability to work independently in a fast-paced environment.
• Previous experience using AtVenu (POS) systems is preferred.

Responsibilities

• Greet fans and provide world-class plus service.
• Assist fans with event purchases through AtVenu (POS).
• Assist with setting up and merchandising of stand.
• Assist with replenishing event merchandise for sale during the event.
• Assist with inventory & counts of merchandise and train proper procedures for handling event merchandise.
• Comfortable working in loud fast paced environments, with concert/performance noise, flashing lights and large audiences.
• Assist Event Supervisors with set up, delivery and fulfillment of special requests.
• Effectively communicate safety and security measures throughout the venue.
• May be assigned to work in different functions of retail or event types as needed, including e-commerce, hockey games, the plaza store, warehouse, etc.

Skills

Customer service

Retail experience

Event staff

Cash handling

Guest service

Tools

AtVenu POS

Job description

Vinik Sports Group is seeking an Event Associate for on-site event retail operations. You will greet fans, assist with purchases, merchandising, and inventory, and support event staff to create a smooth guest experience.

The role requires strong communication, organization, and the ability to work in loud, fast-paced environments. Prior retail or events experience is preferred; training on AtVenu POS will be provided.