Event-Ready AV & IT Desktop Support Tech

A3 Solutions, Inc.; Vancouver (WA); On-site; USD 55,000 - 75,000; Full time

Job summary

A3 Solutions, Inc. is seeking an on-site Desktop & Network Support specialist in Vancouver, WA. The role focuses on AV setup and maintenance, hardware configuration, and end-user support in an enterprise environment.

You will test, troubleshoot, and repair video/audio systems while delivering strong customer service. The position involves coordinating with event coordinators and IT teams, maintaining inventory, and ensuring secure, reliable workstation operations.

Qualifications

• Experience with Windows OS 11 and Microsoft Office in an enterprise environment.
• Strong customer service skills and ability to interact with end users.
• Ability to configure and upgrade hardware and software systems.

Responsibilities

• Transporting, setting up, and installing media equipment and AV tools (speakers, monitors, cameras, racks).
• Performing electrical wiring, programming, and basic construction according to diagrams.
• Developing strong client relationships to keep production moving.
• Running tests on video, audio, and signals and troubleshooting issues.
• Managing equipment malfunctions to ensure flawless events.
• Disassembling equipment and performing safe teardown.
• Inventory management for equipment and accessories.
• Maintenance or repairs on AV equipment and components.
• Generating expense reports for management.
• Supporting Windows OS 11 and Microsoft Office in enterprise environments.

Job description

A3 Solutions, Inc. is seeking an on-site Desktop & Network Support specialist in Vancouver, WA. The role focuses on AV setup and maintenance, hardware configuration, and end-user support in an enterprise environment.

You will test, troubleshoot, and repair video/audio systems while delivering strong customer service. The position involves coordinating with event coordinators and IT teams, maintaining inventory, and ensuring secure, reliable workstation operations.