Enterprise IT & AV Support Technician

A3 Solutions, Inc.; Bellingham (WA); On-site; USD 45,000 - 62,000; Full time

Job summary

A3 Solutions, Inc. is seeking a capable Desktop & Network Support professional in the Bellingham, WA area. The role involves configuring hardware, supporting Windows environments, and assisting end users to ensure smooth operations.

You will diagnose and resolve desktop, network, and imaging issues, deploy software, and maintain equipment inventory while delivering excellent customer service in an enterprise setting.

Qualifications

• Experience delivering desktop and network support in an enterprise environment.
• Strong customer service and effective communication with end users.
• Familiarity with imaging, software deployment, and break/fix repairs.

Responsibilities

• Transporting, setting up, and installing media equipment and audiovisual support tools.
• Setting up and performing electrical wiring, programming, and basic construction according to diagrams.
• Developing good client relationships to keep production moving.
• Running tests on videos, audio, and signals and troubleshooting issues.
• Meeting client standards by handling malfunctions and ensuring flawless events.
• Disassembling equipment and performing inventory management and maintenance.

Skills

Desktop support

Troubleshooting

Customer service

Networking basics

Imaging and recovery

Documentation

Inventory management

Tools

Windows OS 11

Microsoft Office

VPN

Wi-Fi Networking

Job description

A3 Solutions, Inc. is seeking a capable Desktop & Network Support professional in the Bellingham, WA area. The role involves configuring hardware, supporting Windows environments, and assisting end users to ensure smooth operations.

You will diagnose and resolve desktop, network, and imaging issues, deploy software, and maintain equipment inventory while delivering excellent customer service in an enterprise setting.