Event Operations Manager

White Lodging Services, Inc.; Nashville (TN); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Paid Parental Leave

DailyPay

Afford able Medical Insurance withWell

Unlimited Referral Bonuses

Vacation and PTO with rollover

Tuition Reimbursement

Job summary

White Lodging Services, Inc. seeks an Event Operations Manager for the Nashville Marriott at Vanderbilt University. You will lead banquet operations, coordinating with sales and culinary teams to ensure flawless events from setup to teardown.

The role requires strong leadership, organizational prowess, and superb guest service, with experience in hotel banquet operations preferred. This is an on-site position offering comprehensive benefits and growth within a premier hospitality group.

Qualifications

• Proven leadership and team coaching abilities.
• Strong organizational and problem-solving skills with guest focus.
• Excellent verbal and written communication across teams and guests.

Responsibilities

• Collaborate with sales and head chef to deliver exceptional events.
• Plan layouts, oversee setup, ensure tables, linens, centerpieces are arranged.
• Coordinate staffing and schedules for banquet servers and event staff.
• Oversee service from seating to clearing, including meals and beverages.
• Manage liquor and soft drinks, ensure compliance with regulations.
• Mentor and train team members to maintain operational excellence.

Skills

Leadership

Organizational skills

Communication

Guest satisfaction

Staff coaching

Event planning

Tools

A/V equipment

Hotel operations knowledge

Job description

Description

Summary:

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is about how you make people feel. That’s where you come in. You’ll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.

We are seeking an Event Operations Manager to join the team at Nashville Marriott at Vanderbilt University. This role reports to our Senior Event Operations Manager and plays a critical role in keeping our banquet operation running smoothly. Prior banquet experience within hotels is preferred.

Responsibilities

What You’ll Do

• Collaborate with the sales team and head chef to deliver exceptional events that exceed guest expectations.

• Plan event layouts, oversee venue setup, and ensure all event elements—tables, linens, centerpieces, and more—are perfectly arranged.

• Coordinate staffing needs, preparing work schedules for banquet servers and event staff.

• Oversee the smooth execution of meals and beverages, ensuring seamless service from seating to table clearing.

• Manage liquor and soft drink availability when required and maintain compliance with service regulations.

• Act as a leader and mentor, coaching and training team members to ensure operational excellence.

What You’ll Bring

• Strong leadership, motivational, and coaching skills to inspire your team.

• Exceptional organizational and problem-solving abilities with a focus on guest satisfaction.

• In-depth knowledge of hotel operations, including A/V, F&B outlets, culinary, engineering, and sales.

• Excellent communication skills, both verbal and written, with the ability to build trust and rapport with guests and team members.

• A proactive mindset with foresight to anticipate guest and event needs.

• A comprehensive understanding of event planning processes from start to finish.

Other information

What You Can Look Forward To

• Medical, Dental, and Vision Insurance starting on Day 1

• Paid Parental Leave

• DailyPay available

• Affordable Medical Insurance with free wellness care

• Unlimited Referral Bonuses

• Vacation and Paid Time Off (PTO) with rollover

• Tuition Reimbursement