Event Operations Manager

White Lodging; Austin (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Paid Parental Leave

DailyPay available

Affordable Medical Insurance with free

Unlimited Referral Bonuses

Vacation and Paid Time Off (PTO) with,

Tuition Reimbursement

Job summary

White Lodging is seeking an events leader to elevate guest experiences across complex banquet programs. You will plan layouts, coordinate staffing, manage service flow from setup to teardown, and mentor a high-performing team in a fast-paced hotel environment.

The role emphasizes leadership, meticulous organization, and proactive problem-solving to ensure flawless events, strong guest satisfaction, and adherence to brand standards across F&B and AV operations.

Qualifications

• Strong leadership, motivational, and coaching skills.
• Excellent organizational and problem-solving abilities with guest satisfaction focus.
• In-depth knowledge of hotel operations including A/V, F&B outlets, culinary, engineering, and sales.
• Excellent communication skills, both verbal and written, to build trust with guests and team members.
• Proactive mindset with foresight to anticipate guest and event needs.
• Understanding of event planning processes from start to finish.

Responsibilities

• Collaborate with the sales team and head chef to deliver events that exceed guest expectations.
• Plan event layouts, oversee venue setup, and ensure tables, linens, centerpieces, and more are perfectly arranged.
• Coordinate staffing needs, preparing work schedules for banquet servers and event staff.
• Oversee the smooth execution of meals and beverages, ensuring seamless service from seating to table clearing.
• Manage liquor and soft drink availability when required and ensure compliance with service regulations.
• Act as a leader and mentor, coaching and training team members for operational excellence.

Skills

Leadership

Organizational skills

Hotel operations knowledge

Communication

Proactive mindset

Event planning processes

Job description

Description

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is about how you make people feel. That’s where you come in. You’ll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.

Responsibilities

• Collaborate with the sales team and head chef to deliver exceptional events that exceed guest expectations.
• Plan event layouts, oversee venue setup, and ensure all event elements—tables, linens, centerpieces, and more—are perfectly arranged.
• Coordinate staffing needs, preparing work schedules for banquet servers and event staff.
• Oversee the smooth execution of meals and beverages, ensuring seamless service from seating to table clearing.
• Manage liquor and soft drink availability when required and maintain compliance with service regulations.
• Act as a leader and mentor, coaching and training team members to ensure operational excellence.

What You’ll Bring

• Strong leadership, motivational, and coaching skills to inspire your team.
• Exceptional organizational and problem-solving abilities with a focus on guest satisfaction.
• In-depth knowledge of hotel operations, including A/V, F&B outlets, culinary, engineering, and sales.
• Excellent communication skills, both verbal and written, with the ability to build trust and rapport with guests and team members.
• A proactive mindset with foresight to anticipate guest and event needs.
• A comprehensive understanding of event planning processes from start to finish.

What You Can Look Forward To

• Medical, Dental, and Vision Insurance starting on Day 1
• Paid Parental Leave
• DailyPay available
• Affordable Medical Insurance with free wellness care
• Unlimited Referral Bonuses
• Vacation and Paid Time Off (PTO) with rollover
• Tuition Reimbursement

White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.