Banquet Manager

White Lodging Services, Inc.

Indianapolis (IN)

On-site

USD 50,000 - 70,000

Full time

10 days ago
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Benefits offered by this job

Medical Insurance
Dental Insurance
Vision Insurance
DailyPay
Tuition Reimbursement
PTO with rollover

Job summary

White Lodging Services, Inc. is seeking a hotel events leader to orchestrate banquet operations and guest experiences. You will collaborate with sales, culinary leadership, and event staff to deliver exceptional events from planning to execution.

Ideal candidates bring strong leadership, organizational skills, and a customer-first mindset to ensure flawless service, efficient staffing, and adherence to service standards in a premium hotel environment.

Qualifications

  • Experience leading banquet events and teams.
  • Strong leadership and coaching abilities.
  • Excellent communication with guests and staff.

Responsibilities

  • Collaborate with sales and head chef to plan events.
  • Plan layouts, oversee venue setup, arrange decor.
  • Coordinate staffing and schedules for banquet staff.
  • Ensure seamless service from seating to clearing.
  • Manage beverage availability and compliance.
  • Coach and mentor team for operational excellence.

Skills

Leadership
Coaching
Organizational skills
Guest service
Event planning
Communication skills
Hotel operations

Tools

AV equipment

Job description

Description

Summary: White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is about how you make people feel. That’s where you come in. You’ll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.

Responsibilities
What You’ll Do
  • Collaborate with the sales team and head chef to deliver exceptional events that exceed guest expectations.
  • Plan event layouts, oversee venue setup, and ensure all event elements—tables, linens, centerpieces, and more—are perfectly arranged.
  • Coordinate staffing needs, preparing work schedules for banquet servers and event staff.
  • Oversee the smooth execution of meals and beverages, ensuring seamless service from seating to table clearing.
  • Manage liquor and soft drink availability when required and maintain compliance with service regulations.
  • Act as a leader and mentor, coaching and training team members to ensure operational excellence.
What You’ll Bring
  • Strong leadership, motivational, and coaching skills to inspire your team.
  • Exceptional organizational and problem-solving abilities with a focus on guest satisfaction.
  • In-depth knowledge of hotel operations, including A/V, F&B outlets, culinary, engineering, and sales.
  • Excellent communication skills, both verbal and written, with the ability to build trust and rapport with guests and team members.
  • A proactive mindset with foresight to anticipate guest and event needs.
  • A comprehensive understanding of event planning processes from start to finish.
Other information
What You Can Look Forward To
  • Medical, Dental, and Vision Insurance starting on Day 1
  • Paid Parental Leave
  • DailyPay available
  • Affordable Medical Insurance with free wellness care
  • Unlimited Referral Bonuses
  • Vacation and Paid Time Off (PTO) with rollover
  • Tuition Reimbursement
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