Cluster Sales Manager

White Lodging Services, Inc.; Austin (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Parental leave

Paid time off

401(k) match

Wellness tools

Referral bonuses

Leadership development

Tuition reimbursement

Employee discounts

Job summary

White Lodging Services, Inc. in Austin seeks a Sales Manager to drive group and volume sales and build lasting client relationships that boost hotel performance.

You will coordinate corporate and group bookings, respond to leads, and create strategies with hotel leadership to maximize revenue and market presence. The role emphasizes strong communication, trust-building, and the ability to translate strategy into action in a fast-paced hospitality environment.

Qualifications

• 2-year degree in Business Administration, Marketing, Hospitality, or related field (or equivalent work experience).
• At least 1 year of experience in hospitality or sales preferred.
• Strong interpersonal and communication skills with a talent for building trust.

Responsibilities

• Solicit, confirm, and coordinate Special Corporate and Group sales, focusing on group bookings within defined parameters.
• Respond promptly to incoming leads and align customer preferences with brand needs to maximize revenue and client satisfaction.
• Proactively seek out new business opportunities to expand the hotel’s client base and revenue streams.
• Collaborate with hotel leadership to address revenue generation challenges through strategic action plans.
• Foster strong client relationships that lead to long-term business opportunities and loyalty.
• Record activities and communicate progress regularly to ensure accountability and measure success.

Skills

Interpersonal skills

Communication

Relationship building

Problem solving

CRM knowledge

Education

2-year degree in Business Administration, Marketing, Hospitality

Tools

CRM tools

Job description

Description

Summary:

Who We Are

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is about how you make people feel. That’s where you come in. As a Sales Manager, you’ll play a key role in securing group and volume business, driving financial performance, and cultivating lasting client relationships that support the continued growth of your hotel and your career.

Responsibilities:

What You’ll Do

• Solicit, confirm, and coordinate Special Corporate and Group sales, focusing on group bookings within defined parameters.
• Respond promptly to incoming leads and align customer preferences with brand needs to maximize revenue and client satisfaction.
• Proactively seek out new business opportunities to expand the hotel’s client base and revenue streams.
• Collaborate with hotel leadership to address revenue generation challenges through strategic action plans.
• Foster strong client relationships that lead to long-term business opportunities and loyalty.
• Record activities and communicate progress regularly to ensure accountability and measure success.

What You’ll Bring

• 2-year degree in Business Administration, Marketing, Hospitality, or a related field (or equivalent work experience).
• At least 1 year of experience in hospitality or sales preferred.
• Strong interpersonal and communication skills with a talent for building trust.
• Self-motivated and results-driven with excellent problem-solving abilities.
• Ability to convert strategy into action and maintain composure under pressure.
• Knowledge of hotel sales systems and CRM tools is a plus.

Other information:

What You Can Look Forward To

• Day 1 Medical, Dental, and Vision insurance
• Paid Parental Leave
• Vacation and Paid Time Off (PTO) with rollover
• 401(k) with company match
• Complimentary wellness tools
• Unlimited referral bonuses
• Leadership development opportunities
• Tuition reimbursement
• Discounts on hotel rooms, dining, and other travel/entertainment experiences
• Multiple hotels in each market = more opportunities