Event Manager (Temporary) - Millennium Hilton New York One UN Plaza

Hilton Worldwide, Inc.; New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

An iconic hotel in Midtown is seeking a Temporary Event Manager to oversee the planning and execution of events. This role involves coordinating with various teams to ensure exceptional service and maximizing revenue opportunities. The ideal candidate will have at least 3 years of hospitality management experience, a keen sense of urgency, and outstanding attention to detail. Join a dynamic team in a vibrant environment where your contributions will create memorable experiences for guests. This temporary position offers a competitive hourly rate and the chance to work in a prestigious location.

Qualifications

• Minimum of 3 years in a hospitality management role.
• Strong attention to detail and urgency required.

Responsibilities

• Coordinate event documentation and client communication.
• Ensure high-quality service throughout all event phases.
• Maximize revenue through upselling and enhancements.

Skills

Event Coordination

Customer Service

Conflict Resolution

Sales Skills

Education

Degree in Business Development

CMP or CPCE Certification

Tools

Delphi.fdc

Job description

Job Description - Event Manager (Temporary) - Millennium Hilton New York One UN Plaza (HOT0BKWZ)

Job Description

Job Number:

HOT0BKWZ

Work Locations

Millennium Hilton New York One UN Plaza, 1 United Nations Plaza, New York, 10017

The iconic Millennium Hilton New York One UN Plaza is seeking a Temporary Event Manager! This Midtown high-rise with 439 rooms is the closest hotel to the United Nations and half a mile from Grand Central Station. This position will be responsible for supporting the Sales and Catering team with detailed planning and servicing of a 7,500 square foot meeting space.

This position requires a minimum of 3 years of experience in a comparable role, along with a sense of urgency and exceptional attention to detail.

This is a temporary position starting immediately, with a projected end date of October 2025.

Hourly rate: $36.00 - $40.00 per hour

What will I be doing?

As Event Manager, you will be responsible for event documentation and coordination with Sales, hotel departments, and clients to ensure consistent, high-level service throughout the pre-event, event, and post-event phases. You will ensure a seamless transition from sales to service and back, recognize opportunities to maximize revenue through upselling and enhancements, and serve as the primary contact for the event planner after turnover on the property.

Specifically, your essential functions will include:

1. Organizing, planning, and prioritizing duties by developing plans and goals.
2. Communicating promptly with internal and external clients via telephone, email, or in person.
3. Creating and maintaining client relationships to meet and exceed expectations.
4. Demonstrating knowledge of job systems, products, and processes.
5. Resolving conflicts, negotiating, and handling complaints effectively.
6. Selling and influencing both internal and external clients.
7. Making decisions and solving problems through analysis and evaluation.
8. Ensuring high-quality service by understanding guest needs and providing guidance and coaching.
9. Participating in customer site inspections and assisting with sales as needed.
10. Performing other duties as necessary based on business needs.
11. Maintaining regular attendance.

What are we looking for?

• Minimum of 3 years hospitality-related management experience.

It would be advantageous to demonstrate:

• Knowledge of hotel property management systems (Delphi.fdc)
• A relevant degree in business development or related fields (e.g., CMP, CPCE)

Since 1919, Hilton has been a leader in the hospitality industry, known for innovation, quality, and success. We value:

• Hospitality - delivering exceptional guest experiences
• Integrity - doing the right thing always
• Leadership - leading in industry and community
• Teamwork - collaborating effectively
• Ownership - taking responsibility for actions
• Now - operating with urgency and discipline

We also seek attributes like quality, productivity, and customer focus.

What will it be like to work for Hilton?

Hilton is a global leader in hospitality, offering a range of accommodations from luxury resorts to mid-priced hotels. For nearly a century, we have provided exceptional service, amenities, and value to travelers worldwide. Our vision is “to fill the earth with the light and warmth of hospitality,” uniting us as a team to create remarkable experiences every day. Our Team Members are at the heart of this mission!