Event Manager (Temporary) - Millennium Hilton New York One UN Plaza

Hilton Worldwide, Inc.; New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

An iconic hotel in Midtown seeks a Temporary Event Manager to support its Sales and Catering team. This role involves meticulous planning and coordination for a spacious meeting venue, ensuring exceptional service throughout all event phases. Candidates should possess at least 3 years of hospitality management experience, with strong organizational skills and a client-focused approach. This is a fantastic opportunity to contribute to a renowned hospitality leader while enhancing your event management skills in a vibrant environment.

Qualifications

• Minimum 3 years of experience in hospitality management.
• Strong attention to detail and sense of urgency.

Responsibilities

• Coordinate with sales and hotel departments for event execution.
• Build and maintain relationships with clients to exceed expectations.
• Ensure high service standards and guide team members.

Skills

Hospitality Management

Event Planning

Client Relationship Management

Conflict Resolution

Sales and Upselling

Education

Relevant Degrees in Business

CMP Certification

CPCE Certification

Tools

Delphi.fdc

Job description

Job Description - Event Manager (Temporary) - Millennium Hilton New York One UN Plaza (HOT0BKWZ)

Job Number:

HOT0BKWZ

Work Locations

Millennium Hilton New York One UN Plaza, 1 United Nations Plaza, New York, 10017

The iconic Millennium Hilton New York One UN Plaza is seeking a Temporary Event Manager! This Midtown high-rise with 439 rooms is the closest hotel to the United Nations and half a mile from Grand Central Station. This position will support the Sales and Catering team with detailed planning and servicing of a 7,500 square foot meeting space.

This role requires a minimum of 3 years of experience in a similar position, with a strong sense of urgency and exceptional attention to detail.

This is a temporary position starting immediately, with an expected end date of October 2025.

Hourly rate: $36.00 - $40.00 per hour

Responsibilities

As an Event Manager, you will handle event documentation and coordinate with Sales, hotel departments, and clients to ensure high-quality service throughout all phases of hotel events. You will facilitate a smooth transition from sales to service and back, identify opportunities to increase revenue through upselling and enhancements, and serve as the primary contact for event planners post-turnover.

Your key duties include:

1. Organizing, planning, and prioritizing tasks by developing clear plans and goals.
2. Communicating promptly with clients and internal teams via phone, email, or in person.
3. Building and maintaining client relationships to meet and exceed expectations.
4. Demonstrating knowledge of hotel systems, products, and processes.
5. Resolving conflicts, negotiating, and handling complaints effectively.
6. Influencing internal and external clients through sales and persuasion.
7. Making decisions based on thorough analysis and evaluation.
8. Ensuring high service standards by guiding and coaching team members.
9. Participating in site inspections and supporting the sales process as needed.
10. Performing other duties as required by business needs.
11. Maintaining regular attendance.

Qualifications

• At least 3 years of hospitality management experience.

It would be beneficial to have:

• Knowledge of property management systems (e.g., Delphi.fdc).
• Relevant degrees in business or related fields (e.g., CMP, CPCE).

Our Values

Hilton has been a leader in hospitality since 1919, driven by innovation, quality, and success. We value:

• Hospitality
• Integrity
• Leadership
• Teamwork
• Ownership
• A sense of urgency and discipline

Key Attributes

• Quality
• Productivity
• Customer Focus

Working at Hilton

Hilton is a global leader in hospitality, offering a range of accommodations from luxury resorts to mid-priced hotels. We are committed to delivering exceptional guest experiences and creating a welcoming environment for our Team Members, who are central to our success. Our vision is to "fill the earth with the light and warmth of hospitality"—a mission we pursue every day through remarkable experiences worldwide.