Event Manager: Elevate Guest Experiences & Partnerships

Hilton Milwaukee; Milwaukee (WI); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Free meals

Room discounts for Hilton properties

Discounts at Marcus Hotels & Resorts

Free parking

Employee events and networking

Paid time off

Health insurance

401k with employer match

Job summary

Hilton Milwaukee seeks an experienced Event Manager to act as the liaison between clients and hotel operations, building loyalty and developing sustainable client relationships in downtown Milwaukee.

The role supports a recently renovated property connected to the Baird Center, focusing on world-class service, upscale amenities, and superior style. You will coordinate events, manage details, and contribute to strategic growth.

Qualifications

• Two to three years of relevant experience in event management, catering, hospitality, hotel operations, or related field.
• Effective and professional written and verbal communication skills.
• Strong organizational skills with ability to manage multiple events, deadlines, and priorities.
• Ability to assess client needs, develop event solutions, and negotiate pricing.
• Preferred experience with hotel software systems such as Delphi / Amadeus / Passkey / PEP.

Responsibilities

• Greet clients, lead property tours, promote hotel services, and respond to inquiries.
• Create event details, including menus, contracts, correspondence, banquet orders, and arrangements.
• Coordinate event and meeting setup with internal departments to meet client and operational needs.
• Prepare weekly and monthly sales and event activity reports.
• Attend Catering/Events, Food & Beverage, Department Head, and other operational meetings as needed.
• Attend community, social, networking, and business events as appropriate.
• Stay current on the competitive market and local hospitality landscape.
• Perform other duties as assigned.

Tools

Delphi / Amadeus / Passkey / PEP

Job description

Hilton Milwaukee seeks an experienced Event Manager to act as the liaison between clients and hotel operations, building loyalty and developing sustainable client relationships in downtown Milwaukee.

The role supports a recently renovated property connected to the Baird Center, focusing on world-class service, upscale amenities, and superior style. You will coordinate events, manage details, and contribute to strategic growth.