Event Manager

Hilton Milwaukee City Center; Milwaukee (WI); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Free meal per shift

Room discounts at Marcus Hotels &

Discounts at Marcus restaurants & spa

Free parking

Theatre coupons

Job summary

Hilton Milwaukee City Center in Milwaukee, WI is seeking an experienced Event Manager to act as the liaison between clients and hotel operations. You will build loyalty, foster sustainable client relationships, and help drive outstanding guest experiences after the recent $40 million renovation.

You will coordinate events, create detailed plans, lead setup with internal teams, and participate in key meetings to ensure flawless execution and market awareness.

Qualifications

• Two to three years of relevant experience in event management, catering, hospitality, hotel operations, or related field.
• Effective and professional written and verbal communication skills.
• Strong organizational skills with ability to manage multiple events, deadlines, and priorities.

Responsibilities

• Greet clients, lead property tours, promote hotel services, and respond to inquiries.
• Create event details, including menus, contracts, correspondence, banquet orders, and arrangements.
• Coordinate event and meeting setup and execution with internal departments to meet client and operational needs.
• Prepare weekly and monthly sales and event activity reports.
• Attend Catering/Events, Food & Beverage, Department Head, and other operational meetings as needed.
• Attend community, social, networking, and business events as appropriate.
• Stay current on the competitive market and local hospitality landscape.
• Perform other duties as assigned.

Skills

Event management

Communication

Organization

Negotiation

Hotel software

Tools

Delphi/Amadeus/Passkey/PEP

Job description

Description

Are you passionate about hospitality and eager to work for the most recognized name in the industry? Do you aspire to grow your career at a premier hotel in downtown Milwaukee? If so, The Hilton Milwaukee is the perfect place for you. We are seeking a dedicated individual to join our dynamic team and contribute to the exceptional guest experience we're known for.

As our next Event Manager, you are the liaison between the client and hotel operations. You will contribute to The Hilton Milwaukee's mission by building loyalty and developing sustainable relationships with our clients.

There's no better time to join us. The Hilton Milwaukee just completed a $40 million renovation. This extensive transformation elevated our guest rooms, event spaces, and grand lobby to reflect a new era of modern elegance. Connected to the newly expanded Baird Center, The Hilton Milwaukee is not only the city's largest hotel but also a historic gem. At the Hilton Milwaukee, we pride ourselves on continuous innovation through our approach to world-class service, upscale amenities, and superior style.

What you'll be doing?

• Greet clients, lead property tours, promote hotel services, and respond to inquiries


• Create event details, including menus, contracts, correspondence, banquet orders, and arrangements


• Coordinate event and meeting setup and execution with internal departments to meet client and operational needs


• Prepare weekly and monthly sales and event activity reports


• Attend Catering/Events, Food & Beverage, Department Head, and other operational meetings as needed


• Attend community, social, networking, and business events as appropriate


• Stay current on the competitive market and local hospitality landscape


• Perform other duties as assigned

What we are looking for?

• Two (2) to three (3) years of relevant experience in event management, catering, hospitality, hotel operations, or a related field preferred


• Effective and professional written and verbal communication skills when interacting with internal and external guests


• Strong organizational skills with the ability to manage multiple events, deadlines, and priorities simultaneously


• Ability to effectively assess client needs, develop event solutions, and negotiate pricing as appropriate


• Preferred experience with Delphi / Amadeus / Passkey / PEP or other hotel software system experience

What's in it for you?

• A free, well-balanced meal every shift


• Room discounts at Marcus Hotels & Resorts and Hilton-branded properties


• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa


• Free parking


• \"Two for one\" movie theater coupons at Marcus Theatres


• Ability to grow your career and transfer from one property to another while maintaining your service with the company


• Early wage access


• Paid time off


• Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match


• And more!

Job Type: Manager, Salaried

Availability: Monday-Friday, with weekends and holidays as needed

Pay Range: $55,000-$60,000/year

About Us:

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are \"People Pleasing People\" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Hilton Milwaukee is an Equal Opportunity Employer