Event Manager

Luminary Hotel & Co; United States; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401K

Paid Time Off

Holiday Pay

Tuition Reimbursement

Employee Discounts

Free meals for staff

Job summary

Mainsail Lodging & Development is seeking an experienced Event Manager to oversee events from the moment they're booked to their successful execution at Trilith Guesthouse in Fayetteville, Georgia.

You will coordinate with clients, vendors and internal teams to deliver seamless experiences, plan site visits, prepare BEOs and floor plans, and drive guest satisfaction while nurturing repeat business.

Qualifications

• 2–4 year degree or equivalent experience in hospitality or event management.
• Strong knowledge of food & beverage, event operations, and room configurations.
• Proficiency in Outlook, Word, Excel, and CI/TY (Marriott system preferred).
• Excellent communication skills (written and verbal).
• Previous hospitality or hotel experience preferred.
• Strong time management and attention to detail
• Ability to work independently while collaborating effectively with multiple departments.
• Ability to work nights, weekends, and holidays as required.
• Professional, polished, and highly organized.
• Comfortable working under pressure and solving problems quickly.
• Strong team player and independent worker.

Responsibilities

• Manage the full lifecycle of events (group, catering, in-house) after sales contracting.
• Act as the primary liaison between clients and internal departments (Sales, Banquets, Culinary, etc.).
• Plan site visits, tastings, walkthroughs with clients, and a personalized welcome on day one of each event.
• Prepare all necessary documentation (BEOs, floor plans, trial event checks/group estimates, and group resumes) and complete all necessary activities for each quote.
• Monitor room blocks and manage food & beverage minimums and attrition.
• Collaborate with vendors and ensure insurance and compliance requirements are met.
• Upsell event enhancements and ensuring revenue opportunities are maximized.
• Host pre- and post-event meetings, be able during events, provide a smooth transition to operations.
• Maintain updated records in the sales system and ensure clear internal communication.
• Works closely with accounting to ensure payments are received per the contract.
• Review client feedback through and follow up on service improvements.

Skills

Communication

Time management

Attention to detail

Independence

Teamwork

Problem solving

Flexible hours

Education

2–4 year degree in hospitality or event management

Tools

Outlook

Word

Excel

CI/TY (Marriott system)

Job description

We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so.

About Trilith Guesthouse

Trilith Guesthouse in Fayetteville, Georgia is a gathering place for artists, storytellers, and makers, surrounded by creativity and the nearby Trilith Studios, one of the largest purpose-built movie studios in North America. Featuring sophisticated accommodations, over 17,000 square feet of meeting space, a chef-driven restaurant, and a European-inspired rooftop bar and lounge, Trilith Guesthouse embraces all who seek to continue the timeless tradition of storytelling, promising an immersive experience like no other.

Overview of the role

We’re looking for an experienced and proactive Event Manager to oversee events from the moment they're booked to their successful execution. This role requires exceptional coordination, clear communication, and a guest-first mindset to ensure each event runs smoothly and exceeds expectations. You'll work closely with clients, vendors, and internal teams to deliver seamless experiences and foster repeat business.

What you have

• 2–4 year degree or equivalent experience in hospitality or event management.
• Strong knowledge of food & beverage, event operations, and room configurations.
• Proficiency in Outlook, Word, Excel, and CI/TY (Marriott system preferred).
• Excellent communication skills (written and verbal).
• Previous hospitality or hotel experience preferred.
• Strong time management and attention to detail
• Ability to work independently while collaborating effectively with multiple departments.
• Ability to work nights, weekends, and holidays as required.
• Professional, polished, and highly organized.
• Comfortable working under pressure and solving problems quickly.
• Strong team player and independent worker.

What you’ll do

• Manage the full lifecycle of events (group, catering, in-house) after sales contracting.
• Act as the primary liaison between clients and internal departments (Sales, Banquets, Culinary, etc.).
• Plan site visits, tastings, walkthroughs with clients, and a personalized welcome on day one of each event.
• Prepare all necessary documentation (BEOs, floor plans, trial event checks/group estimates, and group resumes) and complete all necessary activities for each quote.
• Monitor room blocks and manage food & beverage minimums and attrition.
• Collaborate with vendors and ensure insurance and compliance requirements are met.
• Upsell event enhancements and ensuring revenue opportunities are maximized.
• Host pre- and post-event meetings, be able during events, provide a smooth transition to operations.
• Maintain updated records in the sales system and ensure clear internal communication.
• Works closely with accounting to ensure payments are received per the contract.
• Review client feedback through and follow up on service improvements.

Physical Demand

• Ability to sit or stand for extended periods of time
• Ability to bend
• Ability to lift and pull 50 lbs.
• Ability to communicate clearly
• Corrected vision to normal range
• Ability to work long hours as needed
• Ability to work overnight shifts in a fast-paced hotel environment.

Mental Demands

• Make sound judgments quickly
• Work on multiple tasks, making appropriate progress toward deadlines
• Able to work independently, take direction, and provide direction to others
• Manage differing personalities within the property, the resort, and the community
• Maintain the highest degree of confidentiality
• Ability to work effectively in stressful, high-pressure situations
• Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary

Benefits

• Full-time Associate Benefits Medical, Dental, & Vision | HSA & Flexible Spending Account Options | Basic Life & Disability Plan Options | 401K Retirement Plan | Paid Time Off | Holiday Pay | Career Training & Development Opportunities | Tuition Reimbursement | Bereavement Leave | Employee Assistant Program (EAP) | Jury Duty (May vary by state) | Employee Discounts | Employee Referral Bonus | Free meal for all full-service hotel employees
• Part-time Associate Benefits All above-listed benefits, except for Medical Insurance and Holiday Pay
• On-Call Associate Benefits Employee Discounts | Employee Referral Bonus | Free meal for all full-service hotel employees

Mainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Mainsail Lodging & Development is an award-winning, Tampa, Florida-based company specializing in hotel, furnished housing, and resort property management and development, marketing and sales. An established company with a dynamic entrepreneurial spirit, Mainsail prides itself in finding unique lodging opportunities with a purpose and applying its passion and expertise to each project. Find your dream career within an impressive portfolio of top-branded properties throughout the southeastern United States and Caribbean. Each Mainsail property inspires guests with a distinct character and meticulously crafted, sophisticated style, from a private island resort, and urban culinary showplaces, to waterfront marvels, boutique southern hotels, and a historic jazz era icon.

A bright future with stellar benefits awaits!

We have a comprehensive and competitive benefits program: Medical, Dental & Vision HSA & Flexible Spending Account Basic Life & Disability Plan 401(k) Retirement Plan Paid Time Off & Volunteer Time Off Holiday Pay & Bereavement Leave Growth & Development Opportunities Tuition Reimbursement Employee Assistance Program Travel Discounts for hotel team members through Marriott Explore Program FREE meal (full-service hotel team members only)