Banquet Setup

Luminary Hotel & Co; United States; On-site; USD 31,000 - 36,000; Full time

Benefits offered by this job

Medical

Dental & Vision HSA & Flexible Spendin

401(k) Retirement Plan

Paid Time Off

Holiday Pay & Bereavement Leave

Growth & Development Opportunities

Tuition Reimbursement

Employee Assistance Program

Travel Discounts for hotel team

Free meal

Job summary

Luminary Hotel & Co is seeking a Banquet Set Up associate to assist banquet personnel in delivering exceptional service in accordance with Autograph Collection standards under Mainsail Lodging & Development.

The role requires greeting guests, setting up banquet spaces, and coordinating with management on inventory and housekeeping needs while maintaining confidentiality and professionalism.

Qualifications

• High School diploma or higher required.
• Previous hospitality experience preferred.
• Excellent customer service and communication skills.
• Ability to use technology such as tablets and iPads.

Responsibilities

• Greet guests warmly in all public spaces.
• Assist with banquet setup, tables and chairs.
• Follow scheduled shifts and break rules.
• Report equipment issues and room disparities to management.
• Handle guest special requests and provide hotel knowledge.
• Communicate inventory needs to manager.
• Maintain confidentiality and professional conduct.
• Maintain clean work areas and assist others as needed

Skills

Customer service

Verbal communication

Written communication

Technology proficiency

Education

High School diploma or higher

Hospitality experience preferred

Tools

Tablets / iPads

Job description

We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so. Banquet Set Up will be responsible for assisting the banquet personnel with their everyday operational materials and items to ensure exceptional service to all guests that is consistent and continually in accordance to the Autograph Collection standards under the franchise of Mainsail Lodging & Development.

Essential Functions

• Acknowledge guest in all public spaces with a warm and friendly greeting.
• Assist with banquet function of the hotel to include set up of tables and chairs.
• Follow scheduled shifts and follow break and lunch requirements.
• Report any light outages, broken equipment, or room disparities to manager paying close attention to hallway areas.
• Assist guest with any specials requests.
• Ability to communicate with manager on inventory needs, i.e. chairs, tables, and banquet linens.
• Professional communication while using technology.
• Respect all guests, team members, and management by maintaining a positive, friendly attitude.
• Ability to interact with guests and share hotel knowledge using personalization, such as using the guest name.
• Maintain guest confidentiality following all hotel procedures.
• Report any suspicious activity or unusual items in room.
• Report any irregular behavior from guests in public areas and/or in rooms.
• Ability to take initiative and handle assignments with limited supervision.
• Follow all hotel policies and procedures as outlined in the team member handbook.
• Maintain cleanliness and order of work area such as closets, carts, and housekeeping office.
• Perform other duties as management requests to service our guests.

Education & Experience

• High School diploma or higher.
• Previous hospitality experience preferred.
• Excellent customer service skills.
• Excellent communication skills, both verbal and written.
• Ability to use technology e.g. tablets, iPads.

Physical Demands

• Ability to stand for extended periods of time.
• Ability to squat and bend.
• Ability to communicate clearly.
• Corrected vision to normal range.
• Ability to work long hours as needed.
• Ability to lift/push/pull 50 lbs.

Mental Demands

• Make sound judgments quickly.
• Work on multiple tasks, making appropriate progress towards deadlines.
• Able to work independently, take direction, and provide direction to others.
• Manage differing personalities within the office, the hotel, and the community.
• Maintain the highest degree of confidentiality.
• Ability to work effectively in stressful, high pressure situations.
• Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.

Mainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Mainsail Lodging & Development is an award-winning, Tampa, Florida-based company specializing in hotel, furnished housing, and resort property management and development, marketing and sales. An established company with a dynamic entrepreneurial spirit, Mainsail prides itself in finding unique lodging opportunities with a purpose and applying its passion and expertise to each project. Find your dream career within an impressive portfolio of top-branded properties throughout the southeastern United States and Caribbean. Each Mainsail property inspires guests with a distinct character and meticulously crafted, sophisticated style, from a private island resort, and urban culinary showplaces, to waterfront marvels, boutique southern hotels, and a historic jazz era icon. Stay Sojo, Mainsail’s newest brand, provides short-term furnished living options across the country, while Mainsail Vacation Rentals manages a collection of private, luxury vacation homes in Florida.

A bright future with stellar benefits awaits!

We have a comprehensive and competitive benefits program:

• Medical
• Dental & Vision HSA & Flexible Spending Account
• Basic Life & Disability Plan
• 401(k) Retirement Plan
• Paid Time Off & Volunteer Time Off
• Holiday Pay & Bereavement Leave
• Growth & Development Opportunities
• Tuition Reimbursement
• Employee Assistance Program
• Travel Discounts for hotel team members through Marriott Explore Program
• FREE meal (full-service hotel team members only)