Guest Room Attendant/Housekeeper

Luminary Hotel & Co; United States; On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Medical, Dental, & Vision

401K Retirement Plan

Paid Time Off

Holiday Pay

Career Training & Development

Job summary

Epicurean Hotel invites applications for TWO (2) Full-Time Housekeepers to maintain pristine rooms and replenish minibar amenities. Starting pay is $15.00 per hour, with responsibilities aligned to Autograph Collection standards under Mainsail Lodging and Development.

You will clean and sanitize guest rooms, report maintenance issues, assist guests with requests, and uphold exceptional service while working efficiently in a dynamic hospitality environment.

Qualifications

• High school diploma or equivalent.
• Previous hospitality experience.
• Prior experience in a cleaning position.
• Excellent communication skills, both verbal and written.
• Strong customer service skills.
• Ability to use technology, e.g., computers, tablets, iPads.
• Organizational skills.
• Proven experience in working quickly and efficiently.
• Ability to take initiative and handle assignments with limited supervision.
• A sense of ownership in everything that you do.

Responsibilities

• Clean and sanitize assigned hotel rooms, including dusting, vacuuming, changing bed linens, cleaning windows and mirrors, cleaning bathrooms, vents, lobby areas, walls, carpets, and common areas within shift time requirements.
• Replenish amenities within guest rooms, including toiletries and minibar.
• Report any technology, maintenance, or roomware issues to the Housekeeping Manager.
• Interact with all hotel guests in a professional matter; assist as needed and share hotel knowledge.
• Assist guests with any special requests, including amenities or any room ware needs.
• Maintain cleanliness and organization of the housekeeping office and storage area.
• Ensure carts are cleaned and restocked daily.
• Perform turndown service as requested by the guest.
• Report any suspicious activity, unusual items, or irregular behavior.
• Review daily board and refresh stay-over rooms.
• Other necessary duties as reasonably assigned.

Skills

High school diploma or equivalent

Hospitality experience

Cleaning experience

Communication skills

Customer service

Technology use

Organizational skills

Fast-paced work

Initiative with limited supervision

Ownership mindset

Education

High school diploma or equivalent

Job description

We're looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let's see if we're a fit. We hope so.

About Epicurean Hotel

Welcome to the Epicurean Hotel, a paradise for food lovers. Our passionate culinary team, led by our talented executive chef, works tirelessly to create dishes that are not only delicious but also visually stunning. We take great pride in using only the freshest, locally sourced ingredients to ensure the highest quality of our dishes. At our hotel, we believe that indulging in the pleasures of life is the ultimate tribute to it. We invite you to join us and experience all the flavors that life has to offer. If you share our passion, we would love to cook with you and add your special ingredients to our recipe.

Overview of the role

We are looking for TWO (2) Full-Time Housekeepers. The starting pay rate is $15.00 per hour. The Guest Room Attendant will be responsible for overall room cleanliness and replenishment of mini bar amenities to ensure exceptional service to all guests, consistent and continually in accordance with the Autograph Collection standards under the franchise of Mainsail Lodging and Development.

What you have

• High school diploma or equivalent
• Previous hospitality experience
• Prior experience in a cleaning position
• Excellent communication skills, both verbal and written
• Strong customer service skills
• Ability to use technology, e.g., computers, tablets, iPads
• Organizational skills
• Proven experience in working quickly and efficiently
• Ability to take initiative and handle assignments with limited supervision
• A sense of ownership in everything that you do

What you’ll do

• Clean and sanitize assigned hotel rooms, including dusting, vacuuming, changing bed linens, cleaning windows and mirrors, cleaning bathrooms, vents, lobby areas, walls, carpets, and common areas within shift time requirements
• Replenish amenities within guest rooms, including toiletries and minibar
• Report any technology, maintenance, or roomware issues to the Housekeeping Manager
• Interact with all hotel guests in a professional matter; assist as needed and share hotel knowledge
• Assist guests with any special requests, including amenities or any room ware needs
• Maintain cleanliness and organization of the housekeeping office and storage area.
• Ensure carts are cleaned and restocked daily
• Perform turndown service as requested by the guest
• Report any suspicious activity, unusual items, or irregular behavior
• Review daily board and refresh stay-over rooms
• Other necessary duties as reasonably assigned

Physical Demand

• Ability to sit or stand for extended periods of time
• Ability to bend
• Ability to lift and pull 50 lbs.
• Ability to communicate clearly
• Ability to work long hours as needed

Mental Demands

• Make sound judgments quickly
• Work on multiple tasks, making appropriate progress toward deadlines
• Able to work independently, take direction, and provide direction to others
• Manage differing personalities within the property, the resort, and the community
• Maintain the highest degree of confidentiality
• Ability to work effectively in stressful, high-pressure situations
• Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary

Benefits

Full-time Associate Benefits

• Medical, Dental, & Vision
• HSA & Flexible Spending Account Options
• Basic Life & Disability Plan Options
• 401K Retirement Plan
• Paid Time Off
• Holiday Pay
• Career Training & Development Opportunities
• Tuition Reimbursement
• Bereavement Leave
• Employee Assistant Program (EAP)
• Jury Duty (May vary by state)
• Employee Discounts
• Employee Referral Bonus
• Free meal for all full-service hotel employees

Part-time Associate Benefits

• All above-listed benefits except for Medical Insurance and Holiday Pay #joinmainsail

Mainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Mainsail Lodging & Development is an award-winning, Tampa, Florida-based company specializing in hotel, furnished housing, and resort property management and development, marketing and sales. An established company with a dynamic entrepreneurial spirit, Mainsail prides itself in finding unique lodging opportunities with a purpose and applying its passion and expertise to each project. Find your dream career within an impressive portfolio of top-branded properties throughout the southeastern United States and Caribbean. Each Mainsail property inspires guests with a distinct character and meticulously crafted, sophisticated style, from a private island resort, and urban culinary showplaces, to waterfront marvels, boutique southern hotels, and a historic jazz era icon. Stay Sojo, Mainsail's newest brand, provides short-term furnished living options across the country, while Mainsail Vacation Rentals manages a collection of private, luxury vacation homes in Florida. A bright future with stellar benefits awaits!

We have a comprehensive and competitive benefits program: Medical, Dental & Vision HSA & Flexible Spending Account Basic Life & Disability Plan 401(k) Retirement Plan Paid Time Off & Volunteer Time Off Holiday Pay & Bereavement Leave Growth & Development Opportunities Tuition Reimbursement Employee Assistance Program Travel Discounts for hotel team members through Marriott Explore Program FREE meal (full-service hotel team members only)