Event Guest Experience Coordinator

ASM Global; Sioux Falls (SD); On-site; USD 16,531 - 20,664; Part time

Job summary

ASM Global-SMG is hiring a Guest Service Representative in Sioux Falls. The role involves assisting patrons at various events, including ushering, ticket taking, and crowd management.

Key responsibilities include greeting guests, maintaining safety, and providing excellent customer service. Applicants must demonstrate English proficiency and the ability to work flexible hours, including weekends and holidays. Ideal candidates can stand for extended periods and climb stairs as needed.

Qualifications

• Demonstrate ability to read, write, hear, and speak English.
• Maintain a clean and neat appearance.
• Work flexible hours including weekends, evenings, and holidays.
• Stand for long periods; walk up and down steep stairs.

Responsibilities

• Assist patrons during events in ushering, ticket taking, crowd management, and guest services.
• Greet and direct guests, screen for prohibited items, and ensure safety.
• Communicate with patrons effectively regarding service and assistance.
• Respond to emergency situations and anticipate problems.

Skills

English proficiency

Customer service skills

Ability to stand for long periods

Climbing stairs

Job description

ASM Global-SMG is hiring a Guest Service Representative in Sioux Falls. The role involves assisting patrons at various events, including ushering, ticket taking, and crowd management.

Key responsibilities include greeting guests, maintaining safety, and providing excellent customer service. Applicants must demonstrate English proficiency and the ability to work flexible hours, including weekends and holidays. Ideal candidates can stand for extended periods and climb stairs as needed.