Seasonal Guest Experience & Event Support

ASM Global; United States; On-site; USD 16,531 - 22,041; Part time

Job summary

ASM Global Arena Management, LLC is seeking Seasonal Guest Services Staff to enhance guest experiences during live events. Responsibilities include assisting guests with directions, resolving issues, and ensuring satisfaction. Flexibility and effective communication are key to this role.

Candidates should have a high school diploma or GED and be able to work in varying conditions, including long hours and outdoor environments.

Qualifications

• 1 to 3 months related experience and/or training.
• Ability to work irregular hours including weekends and holidays.
• Valid driver's license in the United States.

Responsibilities

• Assist guests with directions and event information.
• Resolve guest issues with a focus on satisfaction.
• Provide accommodation for mobility-impaired guests.
• Assist with hospitality services as needed.

Skills

Judgment and initiative

Effective communication

Customer service

Computer proficiency

Education

High School diploma or GED

Tools

MS Excel

MS Word

Outlook

MS PowerPoint

Job description

ASM Global Arena Management, LLC is seeking Seasonal Guest Services Staff to enhance guest experiences during live events. Responsibilities include assisting guests with directions, resolving issues, and ensuring satisfaction. Flexibility and effective communication are key to this role.

Candidates should have a high school diploma or GED and be able to work in varying conditions, including long hours and outdoor environments.