Event Guard

Evolving Solution Services; Baltimore (MD); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Free trainings and certifications

Uniform provided

On-site training

Job summary

Evolving Solution Services is hiring an Event Guard to provide security and exceptional guest experience at events. You will remain vigilant, interact warmly with attendees, and enforce event policies with a professional, calm demeanor.

The role requires punctuality, uniformed presentation, and flexibility to cover nights, weekends, and holidays. Training and certifications are provided, with opportunities to advance to Lead Guard responsibilities.

Qualifications

• Must be 21 years of age or older.
• High school diploma or GED required.
• Experience in security or hospitality preferred.
• Excellent oral and written communication required.
• Background check and post-offer drug screening required.
• Reliable transportation required.
• Availability for nights, weekends, and holidays on a reserve/on-call schedule.
• Neat, professional appearance and demeanor.
• Ability to remain calm in urgent situations.
• Able to stand for up to 12 hours and operate a computer.

Responsibilities

• Greet and interact with guests in a friendly, upbeat manner.
• Stand at assigned post with alertness and awareness.
• Patrol the facility on foot as directed by the supervisor.
• Assist guests and client representatives as needed.
• Respond to, report, and document incidents or issues.
• Provide outstanding customer service to all guests.
• Wear the assigned company uniform.
• Attend trainings and meetings as directed by the supervisor.
• Be willing to become site-specific trained.
• Have knowledge of venues IESS operates in.
• Perform additional duties as required by management.
• Lead Guard duties: supervise staff on shift; conduct interviews; assist with training.

Skills

Customer service

Communication

Microsoft Office

Reliability

Security awareness

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Event Guard

17 days ago Requisition ID: 1006

Job Overview:

The Event Security Guard is the most visible member of the IESS team and providing outstanding customer service to the attendees and guests of the events we secure. The successful Event Security Guard is punctual, in uniform, responsible, and professional at all times while on duty. Event Security Guards implement our “customer service first” mentality when interacting with the public, enforcing event policies but doing so with a positive framing.

Responsibilities and Duties:

• Greet and interact with guests in an upbeat, friendly, and personable manner
• Stand at assigned post and maintain a level of alertness and awareness to thesurroundings
• Patrol the facility on foot as directed by the supervisor
• Assist guests and client representatives as needed
• Respond to, report, and document any incidents or issues of which you become aware
• Provide outstanding customer service to everyone
• Be able to properly wear the assigned company uniform
• Attend all required trainings and meetings as directed by the supervisor
• Be able and willing to become certified in site-specific trainings
• Have full knowledge of the venues in which IESS operates
• Other responsibilities and duties as deemed necessary by executive management

Additional Responsibilities Based on Position Level (Lead Guard):

• Supervise staff on assigned shift
• When required, conduct employment interviews and make hiring decisions
• When required, assist with overseeing training sessions

Minimum Qualifications:

• Must be 21 years of age or older
• Must have a high school diploma or GED
• Experience in security or hospitality preferred
• Ability to communicate effectively both orally and in writing
• As a condition of employment, employees must successfully complete a background investigation and a post-offer/pre-employment drug screening.
• Must have reliable transportation
• Must be able to work a “reserve” or “on call” schedule that meets business needs which includes nights, weekends, and holidays
• Neat and professional appearance
• Upbeat, friendly, and personable demeanor
• Must be able to handle urgent situations with calm and poise
• Must be able to stand for an entire shift (up to 12 hours)
• Must be proficient in computer skills and fluent in Microsoft programs
• Paid Time Off (up to 40 hours per year)
• 401k with 100% company match
• Free in-house trainings and certifications