Event Experience Consultant

Bright Event Rentals; Thousand Palms (CA); On-site; USD 40,000 - 44,000; Full time

Benefits offered by this job

Monthly bonus

PTO & Holidays

Medical/Dental/Vision insurance

Life and AD&D insurance

Disability insurance

Telehealth services

FSAs

Employee Assistance Program

401(k) with employer match

Job summary

Bright Event Rentals is seeking an Event Consultant to be the primary contact for clients renting event products and services. You will guide clients through the rental process, review options, and ensure orders are accurate.

You’ll collaborate with Sales, Operations, and Event Directors to keep communications, payments, availability, and updates on track from inquiry through completion. Weekend availability is requested.

Qualifications

• Experience in customer service, sales, event coordination, hospitality, or a related client-facing role.
• Strong written and verbal communication skills.
• Ability to manage multiple clients, orders, and deadlines in a fast-paced environment.
• Strong organization and attention to detail.
• Comfort using Microsoft Word, Excel, Outlook, Zoom, and other computer-based systems.
• Ability to learn Bright’s rental and reservation systems.
• Ability to work independently while collaborating with Sales and Operations teams.
• Availability to work weekends and adjust schedules based on client and business needs.
• Ability to reliably commute to the Torrance location.

Responsibilities

• Respond to client inquiries by phone, email, and in person.
• Schedule and conduct showroom appointments to review event needs and rental options.
• Recommend products for weddings, corporate events, parties, and other special occasions.
• Prepare and update rental quotes and orders in Bright’s reservation system.
• Explain pricing, availability, payment requirements, and product options to clients.
• Track client orders, payments, signatures, and event deadlines.
• Communicate order details and changes with Sales, Operations, and Event Directors.
• Resolve product availability issues, order discrepancies, and client questions in a timely manner.
• Support last-minute updates and changing event needs while maintaining accurate records.
• Follow established sales and order procedures to support a smooth client experience.

Skills

Customer service

Sales

Event coordination

Hospitality

Written & verbal communication

Multitasking

Detail-oriented

Independent with teamwork

Schedule flexibility

Tools

Microsoft Word

Excel

Outlook

Zoom

Bright reservation system

Job description

Bright Event Rentals is seeking an Event Consultant to be the primary contact for clients renting event products and services. You will guide clients through the rental process, review options, and ensure orders are accurate.

You’ll collaborate with Sales, Operations, and Event Directors to keep communications, payments, availability, and updates on track from inquiry through completion. Weekend availability is requested.