Event Experience Consultant

Bright Event Rentals; Thousand Oaks (CA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Company-Paid Basic Life and AD&D

Short-Term and Long-Term Disability

Telehealth and Wellness programs

Flexible Spending Accounts

Employee Assistance Program

401(k) with employer matching

Paid time off and holidays

Job summary

Bright Event Rentals in Torrance, CA is hiring an Event Consultant to be the primary contact for clients renting event products and services. You will guide clients through the rental process and tailor product recommendations to their events.

Working with Sales, Operations, and Event Directors, you’ll manage inquiries, payments, product availability, and event updates from initial inquiry through event completion, ensuring a smooth client experience and accurate records.

Qualifications

• Experience in customer service, sales, event coordination, hospitality, or a related client-facing role.
• Strong written and verbal communication skills.
• Ability to manage multiple clients, orders, and deadlines in a fast-paced environment.
• Strong organization and attention to detail.
• Comfort using Microsoft Word, Excel, Outlook, Zoom, and other computer-based systems.
• Ability to learn Bright’s rental and reservation systems.
• Ability to work independently while collaborating with Sales and Operations teams.
• Availability to work weekends and adjust schedules based on client and business needs.
• Ability to reliably commute to the Torrance location.

Responsibilities

• Respond to client inquiries by phone, email, and in person.
• Schedule and conduct showroom appointments to review event needs and rental options.
• Recommend products for weddings, corporate events, parties, and other special occasions.
• Prepare and update rental quotes and orders in Bright’s reservation system.
• Explain pricing, availability, payment requirements, and product options to clients.
• Track client orders, payments, signatures, and event deadlines.
• Communicate order details and changes with Sales, Operations, and Event Directors.
• Resolve product availability issues, order discrepancies, and client questions in a timely manner.
• Support last-minute updates and changing event needs while maintaining accurate records.
• Follow established sales and order procedures to support a smooth client experience.

Skills

Customer service

Sales

Event coordination

Hospitality

Communication

Multi-tasking

Organization

Microsoft Word

Excel

Outlook

Zoom

Reservation systems

Independent work

Weekend availability

Torrance commute

Tools

Microsoft Word

Excel

Outlook

Zoom

Job description

Bright Event Rentals in Torrance, CA is hiring an Event Consultant to be the primary contact for clients renting event products and services. You will guide clients through the rental process and tailor product recommendations to their events.

Working with Sales, Operations, and Event Directors, you’ll manage inquiries, payments, product availability, and event updates from initial inquiry through event completion, ensuring a smooth client experience and accurate records.