Event Experience Consultant

Bright Event Rentals LLC; Thousand Oaks (CA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Health, dental, vision

Life and AD&D

Disability insurance

Telehealth

FSAs

401(k) with employer matching

Job summary

Bright Event Rentals LLC is seeking an Event Consultant to act as the primary client contact, guiding them through the rental process and ensuring accurate order details. You will collaborate with Sales, Operations, and Event Directors to keep communications, payments, product availability, and event updates on track from inquiry to completion.

You’ll respond to inquiries, schedule showroom appointments, recommend products for weddings and events, and manage quotes and orders in Bright’s

Qualifications

• Experience in customer service, sales, event coordination, hospitality, or a related client-facing role.
• Strong written and verbal communication skills.
• Ability to manage multiple clients, orders, and deadlines in a fast-paced environment.
• Strong organization and attention to detail.
• Comfort using Microsoft Word, Excel, Outlook, Zoom, and other computer-based systems.
• Ability to learn Bright’s rental and reservation systems.
• Ability to work independently while collaborating with Sales and Operations teams.
• Availability to work weekends and adjust schedules based on client and business needs.
• Ability to reliably commute to the Torrance location.

Responsibilities

• Respond to client inquiries by phone, email, and in person
• Schedule and conduct showroom appointments to review event needs and rental options
• Recommend products for weddings, corporate events, parties, and other special occasions
• Prepare and update rental quotes and orders in Bright’s reservation system
• Explain pricing, availability, payment requirements, and product options to clients
• Track client orders, payments, signatures, and event deadlines
• Communicate order details and changes with Sales, Operations, and Event Directors
• Resolve product availability issues, order discrepancies, and client questions in a timely manner
• Support last-minute updates and changing event needs while maintaining accurate records
• Follow established sales and order procedures to support a smooth client experience

Skills

Customer service

Sales

Event coordination

Hospitality

Client-facing

Strong communication

Multitasking

Team collaboration

Tools

Microsoft Word

Excel

Outlook

Zoom

Job description

Bright Event Rentals LLC is seeking an Event Consultant to act as the primary client contact, guiding them through the rental process and ensuring accurate order details. You will collaborate with Sales, Operations, and Event Directors to keep communications, payments, product availability, and event updates on track from inquiry to completion.

You’ll respond to inquiries, schedule showroom appointments, recommend products for weddings and events, and manage quotes and orders in Bright’s