Event Rental Consultant — Client Experience & Showroom

Bright Event Rentals LLC; San Diego (CA); On-site; USD 40,000 - 44,000; Full time

Benefits offered by this job

Monthly Bonus

Competitive pay

Paid time off

Job summary

Bright Event Rentals LLC is seeking an Event Consultant to be the primary contact for clients renting event products and services. You will guide clients through the rental process, recommend products, and ensure orders are complete and accurate from inquiry to completion.

Collaborating with Sales, Operations, and Event Directors, you will keep client communications, payments, product availability, and event updates on track.

Qualifications

• Experience in customer service, sales, event coordination, hospitality, or a related client-facing role.
• Strong written and verbal communication skills.
• Ability to manage multiple clients, orders, and deadlines in a fast-paced environment.
• Strong organization and attention to detail.
• Comfort using Microsoft Word, Excel, Outlook, Zoom, and other computer-based systems.
• Ability to learn Bright's rental and reservation systems.
• Ability to work independently while collaborating with Sales and Operations teams.
• Availability to work weekends and adjust schedules based on client and business needs.
• Ability to reliably commute to the Torrance location.

Responsibilities

• Respond to client inquiries by phone, email, and in person.
• Schedule and conduct showroom appointments to review event needs and rental options.
• Recommend products for weddings, corporate events, parties, and other special occasions.
• Prepare and update rental quotes and orders in Bright's reservation system.
• Explain pricing, availability, payment requirements, and product options to clients.
• Track client orders, payments, signatures, and event deadlines.
• Communicate order details and changes with Sales, Operations, and Event Directors.
• Resolve product availability issues, order discrepancies, and client questions in a timely manner.
• Support last-minute updates and changing event needs while maintaining accurate records.
• Follow established sales and order procedures to support a smooth client experience.

Skills

Customer service experience

Communication skills

Multitasking in fast-paced environment

Attention to detail

MS Word/Excel/Outlook/Zoom proficiency

Learn Bright's systems

Independent with collaboration

Weekend availability

Commuting to Torrance

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Zoom

Job description

Bright Event Rentals LLC is seeking an Event Consultant to be the primary contact for clients renting event products and services. You will guide clients through the rental process, recommend products, and ensure orders are complete and accurate from inquiry to completion.

Collaborating with Sales, Operations, and Event Directors, you will keep client communications, payments, product availability, and event updates on track.