Event Director: Revenue Growth & Client Experience

Bright Event Rentals LLC; San Antonio (TX); On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

Monthly bonus

Paid time off

Company holidays

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability insurance

Telehealth

Wellness program

401(k) with employer matching

FSAs

Job summary

Bright Event Rentals LLC in San Antonio seeks an Event Director to drive rental revenue and deliver an exceptional client experience from inquiry through event execution. You’ll work closely with Business Development, CAD, Inventory, Operations, and Sales Support to bring events to life efficiently.

Build lasting client relationships, tailor rental solutions, and ensure clear, proactive communication. Lead cross-functional teams to deliver accurate scopes, timelines, and seamless event delivery

Qualifications

• 3+ years of experience in event rentals, hospitality, event planning, sales, or client relationship management.
• Strong knowledge of event rental products, event logistics, and client service best practices.
• Proven ability to build and maintain long-term client relationships while managing multiple projects simultaneously.
• Excellent communication, organization, time management, and follow-through skills.
• Strong sales and consultative problem-solving abilities.
• Ability to work in fast-paced, deadline-driven environments while remaining adaptable and detail-oriented.
• Proficiency with Microsoft Office and CRM/order management systems.
• Valid driver’s license and reliable transportation.
• Flexibility to work evenings, weekends, and attend offsite meetings or site visits as needed.

Responsibilities

• Lead client discovery calls, showroom appointments, and site visits to identify event rental needs and opportunities
• Build customized rental proposals and guide clients through product selections, creative solutions, and upsell opportunities
• Proactively communicate with clients throughout the sales and planning process to ensure a seamless experience
• Collaborate with CAD, Inventory, Operations, and Sales Support teams to develop accurate event scopes and execution plans
• Ensure all contracts, event details, timelines, and client communications are accurate and finalized prior to execution
• Maintain organized client records, event documentation, and internal notes within company systems
• Partner with Business Development Managers and Sales Directors to support revenue growth and sales initiatives
• Track project timelines, client requests, and event changes to ensure deadlines and expectations are met
• Resolve client concerns and troubleshoot challenges with professionalism, urgency, and a solutions-focused mindset
• Deliver exceptional service that fosters repeat business, referrals, and long-term client relationships
• Support cross-functional communication by sharing client feedback, operational insights, and event updates with leadership and internal teams

Skills

Client relationships

Sales

Communication

Organization

Time management

Detail-oriented

Problem-solving

Driver's license

Adaptability

Tools

CRM/order management systems

Microsoft Office

Job description

Bright Event Rentals LLC in San Antonio seeks an Event Director to drive rental revenue and deliver an exceptional client experience from inquiry through event execution. You’ll work closely with Business Development, CAD, Inventory, Operations, and Sales Support to bring events to life efficiently.

Build lasting client relationships, tailor rental solutions, and ensure clear, proactive communication. Lead cross-functional teams to deliver accurate scopes, timelines, and seamless event delivery