Event Coordinator (Part-Time)

Fooda; Kansas City (MO); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Paid time off

401k Plan with company match

Pre-tax commuter benefit

Job summary

Fooda seeks a part-time support role in Kansas City, MO, focused on customer service during lunch hours. You'll manage event setups, provide tech support, and ensure a high-quality experience. If you're friendly, good with technology, and eager to interact with people, we want you!

This position offers flexibility with approximately 27.5 hours per week. We value those who can efficiently navigate the local area and have a flair for problem-solving.

Qualifications

• Prior catering or serving experience strongly preferred.
• Savvy with technology and comfortable in a fast-paced start-up.
• Detail-oriented and organized, Type-A personality is a plus.

Responsibilities

• Support Fooda events, including set-up, tear down, and customer experience.
• Troubleshoot technical issues with POS and onsite technology.
• Provide real-time customer service to resolve issues promptly.

Skills

Customer service

Technical troubleshooting

Relationship building

Problem-solving

Communication

Tools

Point-of-sale systems

Mobile apps

Job description

Who We Are:
Our story began in 2011 when a group of office workers at a major logistics company in Chicago had a lunch problem. Nearby options were limited, and the team was spending too much time and money traveling to their favorite restaurants. They had an idea: bring Chicago’s local restaurant culture inside the office to sell food. It was an immediate hit. When they discovered people from other companies sneaking into their office, they knew they were on to something.
Fooda pioneered the concept of rotating popup restaurants inside offices. Today, we operate in 60 cities with over 100 million meals served and continue to grow rapidly.
Powered by technology and a network of 3,500+ restaurants, we feed hungry people at work through a platform of unique food programs located within companies, office buildings, hospitals, schools, distribution centers, and more. At Fooda, we believe a workplace food program should be something employees love and look forward to every day.

What You’ll Be Doing

• Support Fooda events in a variety of capacities, including: 1.) being onsite to set-up, tear down, clean equipment and site areas, problem-solve, and ensure high quality set-up and customer experience, 2.) serve as back-up cashier at Fooda Cafés for team members who have time off, and 3.) getting restaurants onsite and access to the building
• Gain competency with Fooda’s technology and standard operations procedures
• Problem-solve for issues such as incorrect orders, late deliveries, late restaurant arrivals, or incorrect email communication
• Troubleshoot technical issues with point-of-sale (POS) system, onsite technology, and TV menu boards
• Conduct onsite Fooda promotions and mobile app coaching
• Provide real-time onsite customer service to resolve issues promptly directly with the consumer
• Facilitate audits of restaurant event set-up to ensure consistency and high quality
• Escalate issues to Operations Manager when necessary to keep them informed or help problem solve
• Critical hours are over lunch Monday- Friday (10am – 2pm) but responsibilities may span 8am-4pm, depending on the market and need

Who You Are:

• You love building relationships with customers and enjoy customer service
• You are friendly, high energy and love interacting with other people
• You are savvy with technology and will be comfortable in a fast-paced start-up
• You are resourceful, exhibit grace under pressure, and know you’re capable of finding solutions
• You are a strong communicator and self-starter
• You are organized and detail oriented. Type-A personality is a plus!
• You’re someone who knows the local territory and gets around efficiently in your own car
• You’re looking for a steady part-time job (about 27.5hours per week) during regular business hours and value flexibility
• Prior catering or serving experience strongly preferred

What We’ll Hook You Up With:

• Paid time off
• 401k Retirement Savings Plan with company match
• Pre-tax commuter expense benefit

  Must be authorized to work in the United States on a full-time basis.