Event Coordinator (Full Time)

Fooda; Town of Texas (WI); Hybrid; USD 35,000 - 45,000; Full time

Benefits offered by this job

Paid time off

401k with company match

Pre-tax commuter benefits

Long-term advancement opportunities

Networking opportunities

Free food

Job summary

Fooda is seeking a motivated team member to support their events and provide exceptional customer service. You'll be responsible for the setup and management of onsite operations, ensuring a great experience for customers.

Your role will involve problem-solving and troubleshooting tech issues, alongside promoting Fooda’s services. Ideal candidates are organized, enjoy engaging with people, and are familiar with their local area. Opportunities for advancement and free food are included!

Qualifications

• Friendly, high energy, and enjoy interacting with customers.
• Savvy with technology and comfortable in a fast-paced environment.
• Strong communicator and self-starter with detail-oriented skills.

Responsibilities

• Support Fooda events by setting up and ensuring quality service.
• Resolve customer issues promptly with real-time support.
• Troubleshoot technical issues with POS and onsite technology.

Skills

Customer service

Relationship building

Problem-solving

Technical troubleshooting

Communication

Organization

Attention to detail

Tools

Point-of-sale system

Mobile app

Job description

Who We Are:
Our story began in 2011 when a group of office workers at a major logistics company in Chicago had a lunch problem. Nearby options were limited, and the team was spending too much time and money traveling to their favorite restaurants. They had an idea: bring Chicago’s local restaurant culture inside the office to sell food. It was an immediate hit. When they discovered people from other companies sneaking into their office, they knew they were on to something.
Fooda pioneered the concept of rotating popup restaurants inside offices. Today, we operate in 60 cities with over 100 million meals served and continue to grow rapidly.
Powered by technology and a network of 3,500+ restaurants, we feed hungry people at work through a platform of unique food programs located within companies, office buildings, hospitals, schools, distribution centers, and more. At Fooda, we believe a workplace food program should be something employees love and look forward to every day.

What You’ll Be Doing

• Support Fooda events in a variety of capacities, including: 1.) being onsite to set-up, tear down, clean equipment and site areas, problem-solve, and ensure high quality set-up and customer experience, 2.) getting restaurants onsite and access to the building
• Gain competency with Fooda’s technology and standard operations procedures
• Problem-solve for issues such as incorrect orders, late deliveries, late restaurant arrivals, or incorrect email communication
• Troubleshoot technical issues with point-of-sale (POS) system, onsite technology, and TV menu boards
• Conduct onsite Fooda promotions and mobile app coaching
• Provide real-time onsite customer service to resolve issues promptly directly with the consumer
• Facilitate audits of restaurant event set-up to ensure consistency and high quality
• Escalate issues to Manager when necessary to keep them informed or help problem solve

Who You Are

• You love building relationships with customers and enjoy customer service
• You are friendly, high energy and love interacting with other people
• You are savvy with technology and will be comfortable in a fast-paced start-up
• You are resourceful, exhibit grace under pressure, and know you’re capable of finding solutions
• You are a strong communicator and self-starter
• You are organized and detail oriented. Type-A personality is a plus!
• You’re someone who knows the local territory and gets around efficiently in your own car
• You’re looking for a full time gigduring regular business hours
• Prior catering or serving experience strongly preferred

What We’ll Hook You Up With

• Paid time off
• 401k Retirement Savings Plan with company match
• Pre-tax commuter expense benefit
• Long-term opportunities for advancement within Fooda
• Networking opportunities for work or career with local restaurants
• A fulfilling, challenging work experience and free food!

Must be authorized to work in the United States on a full-time basis.