Event Coordinator

Kripalu Center For Yoga & Health Inc; Stockbridge (MA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision

Paid Holidays

403b Retirement Plan

Free Meals

Yoga Classes

Job summary

Kripalu Center For Yoga & Health Inc. seeks an Event Coordinator to serve on the Program Operations Team. You will coordinate all classroom and program needs and provide on-site support for events, working closely with presenters and Kripalu staff to ensure delivery of programs and guest experiences.

You will lead planning meetings, manage schedules, host arrivals, and help create manuals and SOPs while remaining adaptable to changing events and needs across the organization.

Qualifications

• Excellent written and verbal communication.
• Ability to handle confidential information with discretion.
• Strong customer service mindset and professionalism.
• Detail‑oriented with outstanding organizational skills.
• Proactive, able to work independently or as part of a team.

Responsibilities

• Coordinate pre-production details: program schedule, supplies, AV, housing and transportation.
• Serve as host for presenters, group leaders, musicians on arrival and review event details.
• Lead meetings and manage large programs, livestreams or special events.
• Create and maintain program schedules and BEOs; collect data and updates.
• Partner with the manager to develop manuals, SOPs and process improvements.
• Provide on-site support and flexible coverage for shifts as needed.

Skills

Customer service

Communication

Organizational skills

Attention to detail

Problem solving

Teamwork

Confidentiality

Education

Associates degree

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Job description

POSITION SUMMARYThe Event Coordinator serves as a member of our Program Operations Team and acts as the liaison for our guest presenters and group leaders. The role is responsible for coordinating all classroom and program needs, while providing on-site support for all assigned programs, groups or special events. Works closely with Manager, other Event Coordinators, and the Operations team across the organization. The ideal candidate should be a team player who communicates effectively with presenters and Kripalu departments as well as ensures the successful delivery of assigned programs and events.AccountabilitiesCommunicate and plan effectively with presenters and Kripalu departments to ensure the successful delivery of assigned Programs, Groups and Events.Coordinate pre-production details such as program schedule, book signings, supplies, audio visual, room setup, assistants, housing and transportation.Serve as the host for presenters, group leaders, musicians, or other designated personnel on the day of their arrival to review event details and ensure a successful execution; Problem-solve issues that arise during planning and execution, regularly communicating and collaborating with the Production and AV teams.Lead meetings and/or operations related to management of large marquee programs, livestreams or special events as assigned.Partner with coordinator team to create and maintain the program schedule screensCreate and maintain BEOs, collecting data and capturing updated program information.Participate in weekly BEO meetingsActively participate in continually evaluating and improving the experience of all Presenters and Guests.Maintain working knowledge of planning systems across all programming areas and internal events.Partner with Manager to develop position manuals, documentation, and standard operating procedures.Provides coverage or perform special projects and miscellaneous duties as assigned by management, within production and in other areas of the organization when needed.Provides coverage for other shifts as needed and maintains a flexible scheduleCore CompetenciesDemonstrated commitment to valuing equity, diversity and contributing to an inclusive environment.Possesses strong core ethics, integrity, and values consistent with Kripalu’s organizational principles.Builds effective relationships, identifies internal and external customer expectations, sees issues from their point of view; offers practical, mutually beneficial recommendations, solutions, and ideas.Willingness and ability to be agile in work, supporting across own department as well as across the organization as needed.Demonstrates the knowledge and abilities necessary to perform required job elements to established standards, remaining current regarding development and trends in areas of expertise.Embraces experiences as learning opportunities.Accepts responsibility for personal and professional learning and growth.Models the values of Kripalu including service, presence, inquiry, compassion, practice, and integrity.Essential Skills and ExperienceAbility to work with a high level of professionalism and confidentialityExcellent customer service skillsExcellent written and verbal communication skillsExcellent organizational and prioritization skills, with a high level of attention to detailAbility to find efficient and creative solutionsTakes initiative and follows through on directed projectsAbility to work independently as well as part of a teamMinimal QualificationsAssociates degree in a relevant area, or the equivalent combination of education and experienceMinimum of 2 – 3 years’ experience with Event or Program planningIntermediate knowledge of Microsoft Office products, Specifically Word, outlook, and Excel.Flexibility to adjust schedule as needed to support programsAbility to learn new software, systems, and technologyPHYSICAL REQUIREMENTSAbility to stand and sit for extended periods of timeAbility to use fine motor skillsAbility to adapt to changes in temperature due to changing weather or building conditionsAbility to bend, stoop, reach, crouch, walk, kneel, push, pull and twist repeatedlyAbility to tolerate exposure to noise from general environmentAbility to write notes, emails, and items of similar nature on a computer, touch screen, or by handBENEFITS (Start Day One of Employment)Health InsuranceDental InsuranceVacation, Sick, & Personal Time, Paid HolidaysVision403b Retirement PlanFlexible Spending and Dependent Care AccountsCompany Paid Short- and Long-Term DisabilityCompany Paid $50,000 Life Insurance PolicyFree Meals in the Kripalu Dining HallDiscounted Purchases in the Kripalu Shop and for Healing Arts ServicesYoga Classes, and the opportunity to participate in Kripalu Programs