Event Concierge — On‑Site Meeting & Guest Needs

Hyatt Hotels Corporation; Atlanta (GA); Hybrid; USD 21,000 - 30,000; Full time

Job summary

Hyatt Regency Tamaya Resort and Spa in Rio Rancho, NM, is seeking an Event Concierge to act as the liaison between Event Sales/Planning and the on-site meeting contact. This role requires detailed knowledge of the hotel facilities, group dynamics and event details, and a proactive, guest-focused approach.

You will handle special requests, coordinate with various hotel teams, and ensure seamless service during events. Flexibility to work weekends and holidays is essential.

Qualifications

• Dependability and accountability.
• Ability to lift, pull and push a moderate amount of weight.
• Ability to stand, walk around for 8 hours.
• Ability to work a flexible schedule, including weekends and holidays.

Responsibilities

• Serve as liaison between Event Sales/Planning Manager and on-site meeting contact.
• Address special needs or requests with proactive guest-focused service.
• Demonstrate knowledge of hotel meeting facilities, group dynamics and event details.
• Coordinate with hotel teams to ensure seamless event execution.

Skills

Dependability

Customer service

Physical stamina

Flexible schedule

Multitasking

Job description

Hyatt Regency Tamaya Resort and Spa in Rio Rancho, NM, is seeking an Event Concierge to act as the liaison between Event Sales/Planning and the on-site meeting contact. This role requires detailed knowledge of the hotel facilities, group dynamics and event details, and a proactive, guest-focused approach.

You will handle special requests, coordinate with various hotel teams, and ensure seamless service during events. Flexibility to work weekends and holidays is essential.