Event Banquet Server - Guest Experience Lead

Chula Vista Resort; Wisconsin Dells (WI); On-site; USD 16,531 - 27,552; Full time

Benefits offered by this job

Resort Discounts – Food/Retail/Golf/GM

Potential for Advancement

Associate of the month/year

Discount at Anytime Fitness

Employee events / activities

401K/Roth retirement plans

Paid Vacation

Health Plan- Medical

AFLAC Supplemental plans

Job summary

Chula Vista Resort in Wisconsin Dells is seeking friendly banquet server staff for flexible full-time and part-time roles. You will assist with setup, serve food and beverage at weddings and events, maintain buffet lines, and ensure high standards of cleanliness and guest service.

The position requires clear English communication, a professional appearance, and the ability to work in a fast-paced environment.

Qualifications

• The ability to work with other people effectively and with other staff positions is important.
• Must be trainable and take instruction to learn position.
• Have a good attitude toward job as well as guests.
• Must always appear polite, concerned, with best guest interest in mind.

Responsibilities

• Assist with the complete setup and breakdown of the function areas both indoor and outdoor.
• Assist with serving food & beverage to various events including weddings, family reunions, coorporate meetings, sporting events.
• Set up break tables and replenish buffet lines.
• Maintain a high level of cleanliness and awareness of sanitary practices.
• Anticipate guests’ needs and exceed customer service expectations.
• Maintain composure in a fast-paced environment.
• Relay important information about orders, allergies and special requests to the banquet Captain.
• Respond urgently and appropriately to any concerns.
• Present in professional appearance and mannerisms.

Job description

Chula Vista Resort in Wisconsin Dells is seeking friendly banquet server staff for flexible full-time and part-time roles. You will assist with setup, serve food and beverage at weddings and events, maintain buffet lines, and ensure high standards of cleanliness and guest service.

The position requires clear English communication, a professional appearance, and the ability to work in a fast-paced environment.