Event AV Technician I — On-site Luxury Resort Tech

Riverside Casino & Golf Resort; Bonner (MT); On-site; USD 42,000 - 66,000; Full time

Job summary

Riverside Casino & Golf Resort is seeking a skilled Event Technology Technician to support high-end conferences and entertainment experiences. You will set up and manage AV, lighting, and conferencing gear for events while coordinating with banquet teams to ensure flawless delivery.

The role emphasizes strong customer service, proactive problem solving, and professional communication with guests. Training and travel for event support may be involved.

Qualifications

• Basic preparation and hands-on experience needed.
• At least 1+ years of hands-on skill in a business environment.
• Certifications such as CCNA/MSCE/MCP/DVEP are a plus.
• 2+ years of college or technical training are a plus.
• Role involves coordinating, leading, supervising, and training others.

Responsibilities

• Set up, operate, and troubleshoot AV, projection, lighting, telephone and conferencing equipment, digital signage, and TV systems.
• Collaborate with banquet/event staff to deliver requested technologies and break down equipment after events.
• Monitor Banquet Event Orders, respond to event support requests, and seek to improve tech delivery.
• Ensure availability of technology in intervals before, during, and after events; maintain high customer service standards.
• Document processes to improve efficiency, reliability, and compliance; upsell additional technologies when appropriate.

Skills

Tech setup & troubleshooting

Customer service

Strong communication

Planning & coordinating

Team training

Education

2+ years college or technical training

CCNA

MSCE

MCP

DVEP

Tools

AV equipment

Pro AV systems

Networking equipment

Job description

Riverside Casino & Golf Resort is seeking a skilled Event Technology Technician to support high-end conferences and entertainment experiences. You will set up and manage AV, lighting, and conferencing gear for events while coordinating with banquet teams to ensure flawless delivery.

The role emphasizes strong customer service, proactive problem solving, and professional communication with guests. Training and travel for event support may be involved.