Event AV Technician — Elevate Guest Experiences & Tech Ops

Pinnacle Live, LLC; Louisville (KY); On-site; USD 24,796 - 35,817; Full time

Benefits offered by this job

Generous PTO

401(k) matching

Health/vision/dental insurance

Job summary

Pinnacle Live, LLC is seeking an Event Services Technician to support floor operations in hotel and hospitality settings, handling setup, operation, and strike of AV and related technology while delivering exceptional guest service and maintaining high standards. You will greet clients, explain equipment usage, coordinate with teams, and ensure inventory and safety compliance.

A High School diploma and AV/hospitality exposure are required; strong communication and organization are essential for

Qualifications

• High school diploma or equivalent required.
• Experience in audio-visual and/or hospitality industry preferred.
• Computer proficiency in hardware, software and networking.

Responsibilities

• Set up, operate and strike event technology per SOPs.
• Greet guests/clients and provide clear instructions on equipment use.
• Maintain accurate client event information within company systems.

Skills

Technical aptitude

Planning

Organizational skills

Interpersonal skills

Verbal communication

Customer focus

Education

High school diploma or equivalent

Tools

AV equipment knowledge

Job description

Pinnacle Live, LLC is seeking an Event Services Technician to support floor operations in hotel and hospitality settings, handling setup, operation, and strike of AV and related technology while delivering exceptional guest service and maintaining high standards. You will greet clients, explain equipment usage, coordinate with teams, and ensure inventory and safety compliance.

A High School diploma and AV/hospitality exposure are required; strong communication and organization are essential for