AV Event Technician - Elevate Guest Experiences

Pinnacle Live; Washington (District of Columbia); On-site; USD 34,000 - 36,000; Full time

Benefits offered by this job

Generous time off with PTO

401k with contribution match

Health, vision, dental insurance

Job summary

Pinnacle Live in Washington, DC at Hilton Washington DC Capitol Hill is seeking an Event Services Technician to support floor operations, setup, strike, and operation of AV solutions in a hospitality environment, focusing on exceptional guest and client service.

You will work with cutting-edge technology, ensure events run smoothly, greet clients, verify equipment functionality, and maintain inventory and safety standards while continually developing skills in audio, video, staging, and

Qualifications

• Strong technical aptitude and problem-solving skills.
• Ability to plan ahead and prioritize tasks in a fast-paced environment.
• Excellent organizational skills to manage multiple events and inventory.
• Strong interpersonal skills to engage guests and clients effectively.
• Clear verbal, written, and listening communication; customer-focused approach.
• Team-oriented mindset with collaborative attitude.
• Reasonable accommodations may be made for accessibility.

Responsibilities

• Assist with floor operations, setup, strike, and operation of AV solutions in a hotel environment.
• Greet guests/clients and provide clear instructions on equipment use.
• Maintain ongoing communication with clients to ensure event success.
• Ensure inventory is accurate and secure; report damaged or missing equipment.
• Develop technical skills across audio, video, staging, and networking.

Skills

Technical aptitude

Planning

Organizational skills

Inter-personal skills

Communication skills

Customer focus

Team player

Tools

Computer proficiency

Networking

Job description

Pinnacle Live in Washington, DC at Hilton Washington DC Capitol Hill is seeking an Event Services Technician to support floor operations, setup, strike, and operation of AV solutions in a hospitality environment, focusing on exceptional guest and client service.

You will work with cutting-edge technology, ensure events run smoothly, greet clients, verify equipment functionality, and maintain inventory and safety standards while continually developing skills in audio, video, staging, and