Event Audio-Visual Technician - Luxury Resort

Riverside Casino & Golf Resort; Iowa (LA); On-site; USD 42,000 - 68,000; Full time

Job summary

Riverside Casino & Golf Resort seeks an Events Technician to support AV, projection, lighting, and conferencing at high-profile events. You will work with banquet teams to deliver requested technologies, ensure equipment readiness, and assist with media formats while maintaining exceptional guest service. Travel for training may be required.

The role emphasizes reliability, problem-solving, and strong communication in a regulated hospitality setting.

Qualifications

• Basic preparation and hands-on experience is needed.
• A minimum 1+ years of work-related hands-on skill and knowledge.
• A minimum 1+ years of experience in business environment.
• CCNA, MSCE, MCP, and/or DVEP certifications a plus.
• 2+ years college or technical training from accredited educational institution a plus.
• This job involves coordinating, leading, indirectly supervising, and training others.

Responsibilities

• Set-up, operate, and troubleshoot AV, projection, lighting, conferencing equipment for events.
• Collaborate with banquet/event team to deliver technology and break down equipment after events.
• Monitor Banquet Event Orders and respond to event tech requests.
• Ensure technology availability before, during, and after events.
• Communicate effectively with customers and upsell technologies when appropriate.
• Plan and implement security measures in a regulated environment; manage cables.
• Assist event staff with media formats (text, images, music, videos, etc.).
• Document processes to improve efficiency and reliability; stay compliant.
• Keep equipment operational; repair/clean or route replacements as needed.
• Work under pressure, adapt to changes, and pursue continual learning.
• Align schedule with events and entertainment.
• Travel to Elite Casino Resorts for training as needed.
• Perform duties with minimal supervision.

Skills

Hands-on IT experience

Customer facing

1+ years experience

Education

2+ years college or technical training

Tools

CCNA

MSCE

MCP

DVEP

Job description

Riverside Casino & Golf Resort seeks an Events Technician to support AV, projection, lighting, and conferencing at high-profile events. You will work with banquet teams to deliver requested technologies, ensure equipment readiness, and assist with media formats while maintaining exceptional guest service. Travel for training may be required.

The role emphasizes reliability, problem-solving, and strong communication in a regulated hospitality setting.