Evenings & Overnight Team Lead — 4-Day Week Option

Wawa, Inc.; Tennessee; On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Mental health benefits

ESOP

401(k) + matching

Education assistance

Store discounts

Paid time off

Parental leave

Wellness programs

4-day work week option

Job summary

Wawa, Inc. is seeking a Team Supervisor to lead shift execution, guide Associates, and ensure memorable customer experiences. You will drive operations, coordinate with staff and customers, and maintain safety and store policies.

The role emphasizes strong communication, problem solving, and relationship-building talents, with opportunities for a 4-day work week option and competitive hourly pay.

Qualifications

• High School Diploma or GED equivalent.
• Must be 18+ years old with reliable transportation.
• Flexible availability to work various shifts, including weekends, and holidays, to meet business needs.
• Supervisory experience in retail, food service, or fuel industries is a plus.
• Ability to communicate effectively, solve problems, and build relationships.

Responsibilities

• Handle customer inquiries, gather feedback, and support positive customer interactions.
• Ensure smooth coordination between Associates, customers, and orders to deliver efficient and effective food and beverage service.
• Provide direction, feedback, and recognition to Associates, driving productivity and performance.
• Enforce safety, security, and store policies, including crisis management protocols.
• Manage inventory, stock levels, vendor check-ins, and cash handling procedures.

Skills

Customer service

Leadership

Communication

Problem solving

Retail experience

Education

High School Diploma or GED

Job description

Wawa, Inc. is seeking a Team Supervisor to lead shift execution, guide Associates, and ensure memorable customer experiences. You will drive operations, coordinate with staff and customers, and maintain safety and store policies.

The role emphasizes strong communication, problem solving, and relationship-building talents, with opportunities for a 4-day work week option and competitive hourly pay.