Team Lead – 4-Day Week & Growth Opportunities

Wawa, Inc.; Okeechobee (FL); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

ESOP

401(k) + matching

Education assistance

Store discounts

Paid time off

Parental leave

Job summary

Wawa, Inc. in Florida is seeking a Team Supervisor to lead shifts, ensuring smooth operations and memorable customer experiences. You will coordinate Associates, manage order flow, and enforce safety and store policies to keep things running on schedule.

The role emphasizes leadership, communication, and problem-solving, with opportunities to advance and participate in a family‑oriented team culture. Eligible Associates may opt into a 4‑day work week in some locations.

Qualifications

• Experience supervising teams in retail, food service, or fuel environments.
• Strong customer service mindset with ability to resolve issues quickly.
• Effective communication and relationship-building with Associates and customers.

Responsibilities

• Handle customer inquiries, feedback, and ensure positive interactions.
• Coordinate between associates, customers, and orders for efficient service.
• Provide direction, feedback, and recognition to team members to drive performance.
• Enforce safety, security, and store policies, including crisis protocols.

Skills

Supervisory experience

Customer service

Communication skills

Education

High School Diploma or GED

Job description

Wawa, Inc. in Florida is seeking a Team Supervisor to lead shifts, ensuring smooth operations and memorable customer experiences. You will coordinate Associates, manage order flow, and enforce safety and store policies to keep things running on schedule.

The role emphasizes leadership, communication, and problem-solving, with opportunities to advance and participate in a family‑oriented team culture. Eligible Associates may opt into a 4‑day work week in some locations.