Evening & Weekend Patient Access Navigator

Nuvance Health; Danbury (CT); Presencial; USD 27.000 - 30.000; Tempo parcial

Benefícios oferecidos por esta vaga

PTO

Medical, Dental and Vision Coverage

Health Savings Account

401(k) Retirement Plan

Basic Life and AD&D insurance

Wellness Programs

Employee Assistance Program

Team Member Discounts

Resumo da vaga

Danbury Hospital is seeking a part-time Patient Access representative to facilitate patient flow from scheduling through registration check-in. The role involves obtaining demographic and financial information, verifying insurance eligibility, and collecting patient liabilities to ensure accurate billing.

Working hours include evenings, weekends, and holidays as needed. The position requires strong customer service skills, basic MS Word/Excel, and knowledge of EMR systems.

Qualificações

• Education: HS Diploma with minimum 2 years related experience; Associate degree with 6 months related experience preferred.
• NAHAM certification within one year of hire is desirable.
• Strong customer service and organizational skills are required.
• Experience in patient access or registration is a plus.

Responsabilidades

• Greet patients, check them in, and direct them to appointment locations.
• Respond to calls per standards; help reduce wait times and improve call handling.
• Search for patient records in the EMPI to ensure accurate identification.
• Schedule services and confirm appointments following protocols.
• Enter accurate demographic and financial information for billing and coordination.
• Verify insurance eligibility and obtain required authorizations.
• Provide service cost estimates and collect patient liabilities.
• Enter orders when needed and understand coding and charges.
• Obtain signatures for consents and notifications.
• Maintain compliance with policies including HIPAA and EMTALA.
• Perform additional duties as assigned.

Conhecimentos

Customer Service

Organizational Skills

Formação

HS Diploma

Associate degree

NAHAM certification

Ferramentas

MS Word

MS Excel

Descrição da vaga

Danbury Hospital is seeking a part-time Patient Access representative to facilitate patient flow from scheduling through registration check-in. The role involves obtaining demographic and financial information, verifying insurance eligibility, and collecting patient liabilities to ensure accurate billing.

Working hours include evenings, weekends, and holidays as needed. The position requires strong customer service skills, basic MS Word/Excel, and knowledge of EMR systems.