Evening & Weekend Part-Time Customer Service Scheduler

Mr. Rooter of Williamsburg; Williamsburg (VA); On-site; USD 32,000 - 42,000; Full time

Job summary

Mr. Rooter of Williamsburg is seeking a Customer Service Representative to handle incoming calls and schedule service visits that meet customer requirements. You will represent our values by treating customers and colleagues with respect and courtesy.

Ideal candidates are self-motivated, energetic, and enjoy helping people, able to manage multiple situations daily while delivering top-tier service and satisfaction. A commitment to reliability, teamwork, and flexible hours is key.

Qualifications

• Minimum one year admin experience.
• Strong written and verbal communication skills.
• Detail-oriented with strong data entry skills.
• Positive attitude.
• Team player who can work independently.
• Must be available nights and weekends on a rotational basis.

Responsibilities

• Receive incoming calls in a professional and courteous manner.
• Prioritize and coordinate the scheduling of services.
• Coordinate delays in schedule with customers and service technicians.
• Perform other duties as needed which may include cross-training in related positions.

Skills

Admin experience

Communication skills

Data entry

Night shifts

Weekend availability

Job description

Mr. Rooter of Williamsburg is seeking a Customer Service Representative to handle incoming calls and schedule service visits that meet customer requirements. You will represent our values by treating customers and colleagues with respect and courtesy.

Ideal candidates are self-motivated, energetic, and enjoy helping people, able to manage multiple situations daily while delivering top-tier service and satisfaction. A commitment to reliability, teamwork, and flexible hours is key.