Evening & Weekend Front Desk Specialist

Ford's Hometown Services; Berlin (NH); On-site; USD 18,000 - 24,000; Part time

Job summary

Unknown Clinic is seeking a Front Office Representative to deliver welcoming, efficient patient service in the evenings and weekends. You will greet patients, handle check-in/out, verify information, and collect payments in a busy outpatient setting.

You will coordinate with clinical and administrative staff to maintain smooth patient flow and accurate documentation, while upholding confidentiality and courteous communication with patients and families.

Qualifications

• High school diploma or GED required.
• Ability to type accurately and perform data entry.
• Comfort with computers and general office equipment.

Responsibilities

• Greet patients and visitors professionally and manage check-in/out.
• Direct patient flow and relay arrivals, delays, and service needs.
• Answer phones, respond to inquiries, and coordinate callbacks.
• Schedule and reschedule appointments and handle changes.
• Verify demographics, insurance, and collect copays/payments.
• Maintain patient confidentiality and document management.

Skills

Customer service

Communication

Data entry

Typing

Phone etiquette

Multitasking

Education

High school diploma or GED

Tools

EHR system

Copiers

Fax machines

Microsoft Office

Job description

Unknown Clinic is seeking a Front Office Representative to deliver welcoming, efficient patient service in the evenings and weekends. You will greet patients, handle check-in/out, verify information, and collect payments in a busy outpatient setting.

You will coordinate with clinical and administrative staff to maintain smooth patient flow and accurate documentation, while upholding confidentiality and courteous communication with patients and families.