Evening Virtual Patient Observation Tech

Harris Health System, Inc.; Houston (TX); Hybrid; USD 25,000 - 33,000; Full time

Job summary

Harris Health System is seeking a Virtual Patient Observation Technician to monitor patients in real time via video and to verbally redirect patients from at-risk behaviors. The VPOT communicates with nursing staff to ensure timely intervention and patient safety.

The role emphasizes documenting observations, participating in quality initiatives, and promoting a compassionate, ServiceFirst environment for patients, families, and staff members.

Qualifications

• High School diploma or equivalent with specialty training for the role.
• Texas Nursing Assistant Certification or Medical Assistant certification with BLS.
• Two years of related clinical experience; preference for virtual observation/telemetry/hospital setting.
• Familiarity with basic computer use and patient monitoring tools.

Responsibilities

• Provide real-time video monitoring of assigned patients to enhance safety.
• Verbally redirect patients from at-risk behavior and alert nursing staff when intervention is needed.
• Document observations according to standards and participate in quality initiatives.
• Support a customer-friendly environment using ServiceFirst language and caring principles.

Skills

Verbal communication

Bilingual English/Spanish

Attention to detail

Multitasking

Customer service

Education

High School diploma or equivalent with specialty training

Texas Nursing Assistant Certification

Medical Assistant certification

Basic Life Support (BLS)

Tools

Intercom/Headset

Basic computer skills

PC literacy

Job description

Harris Health System is seeking a Virtual Patient Observation Technician to monitor patients in real time via video and to verbally redirect patients from at-risk behaviors. The VPOT communicates with nursing staff to ensure timely intervention and patient safety.

The role emphasizes documenting observations, participating in quality initiatives, and promoting a compassionate, ServiceFirst environment for patients, families, and staff members.