Remote Patient Safety Monitor - Flexible Schedule

Harris Health System, Inc.; Houston (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

Harris Health System is seeking a Virtual Patient Observation Technician (VPOT) to provide constant real-time video monitoring, verbally redirect patients, and communicate with nursing staff for necessary interventions. The role emphasizes safety, documentation, and participation in quality initiatives.

Minimum qualifications include a high school diploma, Texas Nursing Assistant Certification or Medical Assistant certification, and BLS.

Qualifications

• Education: High School diploma or the equivalent plus technical skills/training relevant to the specialty area.
• Licensure/Certification: Texas Nursing Assistant Certification; or Medical Assistant certification from AMT, AAMA, NCCT, NHA, or NAHP.
• BLS certification is required.
• Work Experience: Two (2) years related clinical experience required; related specialty experience preferred (e.g., direct patient care, virtual observation, telemetry).
• Equipment Operated: Basic computer, wireless telephone, intercom/headset communication.

Responsibilities

• Provide constant, real-time video monitoring of assigned patients.
• Verbally redirect patients from at-risk behaviors and communicate with nursing staff for interventions.
• Document observations according to standards; participate in quality initiatives and performance improvement.
• Promote a customer-friendly environment using ServiceFirst behaviors and Language of Caring with patients, families, and staff.

Skills

Bilingual (English/Spanish)

Strong communication skills

Education

High School diploma or equivalent

Texas Nursing Assistant Certification

Medical Assistant certification (AMT/AAMA/NCCT/NHA/NAHP)

BLS certification

Job description

Harris Health System is seeking a Virtual Patient Observation Technician (VPOT) to provide constant real-time video monitoring, verbally redirect patients, and communicate with nursing staff for necessary interventions. The role emphasizes safety, documentation, and participation in quality initiatives.

Minimum qualifications include a high school diploma, Texas Nursing Assistant Certification or Medical Assistant certification, and BLS.