Evening Veterinary Receptionist (3pm-12am)

UNION CITY VETERINARY MEDICAL CENTER & EMERGENCY CLINIC; Union City (GA); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

401(k)

Employee discounts

Health insurance

Paid time off

401(k) matching

Company parties

Competitive salary

Opportunity for advancement

Profit sharing

Training & development

Vision insurance

Job summary

Union City Veterinary Medical Center & Emergency Clinic in Union City, GA seeks an Evening Veterinary Receptionist to greet clients, answer phones, and support the front desk during 3pm–12am shifts in a fast-paced emergency setting.

You will manage appointments, patient records, payments, and cooperate with veterinarians and technicians to ensure smooth operations. Previous clinic front-desk experience preferred; a caring, team-oriented attitude is essential.

Qualifications

• Prior veterinary receptionist or clinic experience preferred.
• Availability to work 3pm–12am, including weekends/holidays.
• Proficiency with practice management software (V-Tech/Avimark/Cornerstone).
• Strong multitasking and communication in a high-volume environment.
• Calm, compassionate when handling emergencies.
• Basic veterinary terminology understanding.

Responsibilities

• Greet and check in clients and pets during evening hours with warmth.
• Answer multi-line phones, triage, and direct urgent inquiries.
• Schedule appointments and manage patient records in software.
• Process payments and end-of-shift transactions.
• Coordinate with veterinarians/technicians for smooth flow.
• Educate clients on post-visit care and follow-ups.
• Maintain a clean, welcoming front desk and lobby.

Skills

Veterinary receptionist experience

Evening shifts

Practice management software

Multitasking

Communication skills

Compassion under pressure

Tools

V-Tech

Avimark

Cornerstone

Job description

Benefits

• 401(k)
• Employee discounts
• Health insurance
• Paid time off
• 401(k) matching
• Company parties
• Competitive salary
• Opportunity for advancement
• Profit sharing
• Training & development
• Vision insurance

About the Role

Union City Veterinary Medical Center & Emergency Clinic is looking for a compassionate and organized Evening Veterinary Receptionist to join our dedicated team in Union City, GA. This is your chance to be the welcoming face of a fast-paced veterinary emergency clinic, making a real difference for pets and their families during critical moments. If you thrive in an evening environment and love animals, we want to hear from you!

Responsibilities

• Greet and check in clients and their pets with warmth and professionalism during evening and emergency hours (3pm–12am)
• Answer multi-line phones, triage incoming calls, and direct urgent inquiries to appropriate veterinary staff
• Schedule appointments, manage patient records, and maintain accurate client information in practice management software
• Process payments, invoices, and end-of-shift financial transactions
• Communicate effectively with veterinarians and technicians to ensure smooth patient flow
• Assist with client education on post-visit care instructions and follow-up appointments
• Maintain a clean, organized, and welcoming front desk and lobby area

Requirements

• Prior veterinary receptionist or veterinary clinic experience strongly preferred
• Availability to work evening shifts, 3pm–12am, including weekends and holidays
• Proficiency with veterinary practice management software (e.g., V-tech, Avimark, Cornerstone, or similar)
• Strong multitasking and communication skills in a high-volume, fast-paced environment
• Ability to remain calm and compassionate when handling emergency and emotionally sensitive situations
• Basic understanding of veterinary terminology and common animal care practices
• Reliable, punctual, and a true team player with a positive attitude

About Us

Union City Veterinary Medical Center & Emergency Clinic is a trusted provider of both routine and emergency veterinary care serving the Union City, GA community and surrounding areas. Our clients rely on us around the clock because they know their beloved pets are in skilled, caring hands. Our team is passionate about animal welfare and committed to supporting one another in a collaborative, mission-driven workplace.